ClaimEasy sending me comms telling me a claim is being re-opened

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Hurdler
Hurdler Posts: 1,361 Forumite
First Post First Anniversary Combo Breaker Mortgage-free Glee!
in Reclaim PPI & other insurance
Hi There
I went through all this and I think I got a small sum from Santander for a mortgage I originally had with Abbey National (Remember them!).

Out of nowhere today I got two identical letters from ClaimEazy telling me the claim is being re-opened. Heaven only knows where the paperwork is now... it was years ago, maybe even before I moved into my current house, and I have foudn ClaimEazy to be a complete nightmare in terms of persistent contact and constant mailing.

Has anyone else seen/had this from old/completed claims?
  • Mortgage @ March 2008: £194,965 ; Lightbulb Moment: July 2011: £164,926; End Date: March 2033
  • MORTGAGE FREE: September 2015
  • MSE 1p Savings Challenge 2024 #50: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec = £223.84/£671.61

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Probably. But that's not important.

    Ignore the letters.
  • The_squirrell
    The_squirrell Posts: 253 Forumite
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    As above....ignore the letters!


    I hope that they are not using the details they have on you to open "other claims" without you agreeing to it. There have been examples of CMC's doing this
    I work in Data Protection and spend my days dealing with CMC's. Only here trying to help!!
  • Hurdler
    Hurdler Posts: 1,361 Forumite
    First Post First Anniversary Combo Breaker Mortgage-free Glee!
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    Yeah the letters are in my pile of things to shred...
    • Mortgage @ March 2008: £194,965 ; Lightbulb Moment: July 2011: £164,926; End Date: March 2033
    • MORTGAGE FREE: September 2015
    • MSE 1p Savings Challenge 2024 #50: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec = £223.84/£671.61
  • SonOf
    SonOf Posts: 2,631 Forumite
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    As the original complaint was closed and claimeasy didnt pursue any extra amount at the time, they have no authority to act on your behalf (as per published guidelines).
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