EGG claim they wrote to me about PPI
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Blunder1
Posts: 2 Newbie
Hi All,
EGG have rejected my PPI claim as they said they wrote to me over 3 years ago and I never responded. However, I didn't receive any letter? If I did I certainly wouldn't have ignored it. I will now raise the complaint to the FOS but wanted to know if anyone else has had a similar experience and what the outcome was?
Thanks
Blunder
EGG have rejected my PPI claim as they said they wrote to me over 3 years ago and I never responded. However, I didn't receive any letter? If I did I certainly wouldn't have ignored it. I will now raise the complaint to the FOS but wanted to know if anyone else has had a similar experience and what the outcome was?
Thanks
Blunder
0
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It'll be interesting to see if I get the same response regarding writing to me 3 years ago. I've actually moved house and got married (so different name) since I closed the account!
Good Luck!DEBT FREE BY 60Starting Debt 21st August 2019 = £11,024
Debt at May 2022 = £5268Debt Free Challenge - To be debt free by August 20240 -
I will now raise the complaint to the FOS but wanted to know if anyone else has had a similar experience and what the outcome was?
If you havent moved house then you would expect the FOS to refuse to consider the complaint if the timebar is valid. If you moved house then the FOS will say you didnt get it and overrule the timebarI am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
EGG have rejected my PPI claim as they said they wrote to me over 3 years ago and I never responded. However, I didn't receive any letter? If I did I certainly wouldn't have ignored it.0
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Thanks for the reply!!!8217;s, I!!!8217;ll update once I hear back from the FOS0
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update once I hear back from the FOS
The facts are these;
If you haven't moved, the FOS can do nothing since the letter is assumed received.
But if you moved prior to the letter then the timebar won't apply and the Bank will have to consider your complaint.
There is still no guarantee you will be successful, of course.0
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