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  • FIRST POST
    • Ian011
    • By Ian011 8th May 19, 1:59 AM
    • 2,239Posts
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    Ian011
    New EU cap on landline and mobile calls and texts to EU member states and territories.
    • #1
    • 8th May 19, 1:59 AM
    New EU cap on landline and mobile calls and texts to EU member states and territories. 8th May 19 at 1:59 AM
    Mobile roaming charges within the EU have already been capped from 15 June 2017 such that calls made while roaming within EU member states and territories must cost no more than calling any domestic landline or mobile number in your home country while located in your home country. For most people this means these are now inclusive in allowances.


    New measures from 15 May 2019

    In the Summer of 2018 the EU announced further plans to cap the cost of landline and mobile calls and texts to EU member states and territories when calling or sending from your home country. The rate agreed was set at 19 euro cents per minute (including any connection fees) plus VAT. The rate for SMS was set at 6 euro cents per message. These caps are due to take effect on 15th May 2019.

    Ofcom statement from late 2018:
    https://www.ofcom.org.uk/__data/assets/pdf_file/0031/128893/201811-Intra-EU-FAQs.pdf


    Sky and Vodafone seem to have recently reduced call costs to all EU countries. Which other providers have made similar changes?
    Last edited by Ian011; 08-05-2019 at 10:21 AM.
Page 1
    • Ian011
    • By Ian011 9th May 19, 10:50 AM
    • 2,239 Posts
    • 1,356 Thanks
    Ian011
    • #2
    • 9th May 19, 10:50 AM
    • #2
    • 9th May 19, 10:50 AM
    Rather than asking who else has changed, perhaps I should have asked who shows no signs of complying?
    • eDicky
    • By eDicky 13th May 19, 2:10 PM
    • 4,655 Posts
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    eDicky
    • #3
    • 13th May 19, 2:10 PM
    • #3
    • 13th May 19, 2:10 PM
    Could it be that some providers assume that such regulations will not apply to the UK as a non EU member..?
    • PierreR
    • By PierreR 15th May 19, 6:47 AM
    • 1 Posts
    • 1 Thanks
    PierreR
    • #4
    • 15th May 19, 6:47 AM
    • #4
    • 15th May 19, 6:47 AM
    Three hasn't updated rates on their Calling and texting abroad from the UK page yet. It is still showing rates of 1.25/min for Pay Monthly customers to call landlines and mobiles of EU countries. Their terms and conditions documents are showing the same (above cap) prices:
    • Price Guide for our Advanced Plans was updated 3 May 2019
    • Price Guide for our PAYG was updated 1 April 2019
    • Ian011
    • By Ian011 15th May 19, 10:00 AM
    • 2,239 Posts
    • 1,356 Thanks
    Ian011
    • #5
    • 15th May 19, 10:00 AM
    • #5
    • 15th May 19, 10:00 AM
    To little or no fanfare, the EU regulations are now in effect:

    https://www.telegraph.co.uk/politics/2019/05/15/phone-call-costs-eu-countries-slashed-19-pence-minute-cap-introduced/

    https://news.yahoo.com/everything-you-need-to-know-about-the-eu-phone-call-price-cap-073119795.html

    http://www.fairtelecoms.org.uk/uploads/1/1/4/5/11456053/eucallcap.pdf

    Astute MSEers making regular or frequent international calls to European numbers will already have deals with charges far below the new price cap.
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