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Debt letters, but not my debt
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ScarlettTiger
Posts: 64 Forumite


I have been starting to receive debt letters for virgin media. The letters are in my name, but not my address. How can I dispute it?
I know who has done it, but I know they won’t clear the debt or my name and haven’t replied to my messages about it.
Thanks.
I know who has done it, but I know they won’t clear the debt or my name and haven’t replied to my messages about it.
Thanks.
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Comments
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Tell Virgin Media it's not your debt, giving them as much information as you can.0
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This won’t go away by itself and will likely get worse if you don’t deal with it.
Contact Virgin initially and I expect they may suggest putting a protective CIFAS marker on your credit file.
If you are aware that someone has fraudulently used your details then you should also contact Action Fraud.0 -
ScarlettTiger wrote: »I have been starting to receive debt letters for virgin media. The letters are in my name, but not my address...I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job0 -
What’s a CIFASWestminster wrote: »This won’t go away by itself and will likely get worse if you don’t deal with it.
Contact Virgin initially and I expect they may suggest putting a protective CIFAS marker on your credit file.
If you are aware that someone has fraudulently used your details then you should also contact Action Fraud.0 -
They’ve used my name, but their address. So as this person knows me, they know my details.Willing2Learn wrote: »How come you are receiving any letters from VM, when you say they have been sent to the wrong address? You shouldn't have received them...0
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ScarlettTiger wrote: »They’ve used my name, but their address. So as this person knows me, they know my details.Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.0
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ScarlettTiger wrote: »They’ve used my name, but their address. So as this person knows me, they know my details.
Protective Registration | CifasI work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job0 -
They haven’t been forwarded, they are from the debt company I really don’t know then.0
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ScarlettTiger wrote: »They haven’t been forwarded, they are from the debt company I really don’t know then.
But how have you seen them? You have said they were sent to someone elses address :question:
Rob0 -
Because they are now being sent to me at my actual address, I opened it, and it gave the company (virgin), and address the debt was at.0
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