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Santander SAR hassle
Spaceboules
Posts: 30 Forumite
I sent off a SAR to Santander then got a letter back asking for proof of address which came in the form of 'change of details' I filled it out and sent it back, now received a letter back saying "Sorry we cannot make these changes at the moment because some details are missing"
I now have to send back the form ensuring it's signed with full account number and full details of old and new address with a form of ID, which I sent last time. A driving license was acceptable according to their 'iD they accept" letter.
The above was done on my original SAR form, I signed, put account number, previous and new address and sent the correct form of ID.
Is this the normal way for a SAR? Is it easier to just do it online? Here
https://www.santanderconsumer.co.uk/your-data/access-your-data/subject-access-request/
Thank you.
I now have to send back the form ensuring it's signed with full account number and full details of old and new address with a form of ID, which I sent last time. A driving license was acceptable according to their 'iD they accept" letter.
The above was done on my original SAR form, I signed, put account number, previous and new address and sent the correct form of ID.
Is this the normal way for a SAR? Is it easier to just do it online? Here
https://www.santanderconsumer.co.uk/your-data/access-your-data/subject-access-request/
Thank you.
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Comments
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Bump.
Anyone?🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25
Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
I think this thread is far more likely to get a helpful response on the Budgeting & Bank Accounts board.
I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job
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