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Scratch on PCP car

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Comments

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    It isn't major other than the length of it, but it will be major enough to reduce the price when we come to swap the car.
    It's on a PCP. You don't care if the future value falls short - you simply hand it back at the end of the term.

    So long as the scratch is documented so that it's excluded from the condition inspection at the end, it's somebody else's problem.
  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I am also doin a bit more digging. When we agreed to the sale, we specifically asked if there were 2 keys, and were assured that there were.
    After all the forms had been signed, and we came to drive away, we were told that there was only one key, and as a new car it only came with one key, so they wouldn't pay for another.
    I have just rang another car dealership who said that all of that model car are made with 2 keys, so they have clearly lied about that too.

    Thats some good detective work there. Another bullet to fire at the supplying dealer for the mis-selling complaint!
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    I am also doin a bit more digging. When we agreed to the sale, we specifically asked if there were 2 keys, and were assured that there were.
    After all the forms had been signed, and we came to drive away, we were told that there was only one key, and as a new car it only came with one key, so they wouldn't pay for another.
    .
    foxy-stoat wrote: »
    Thats some good detective work there. Another bullet to fire at the supplying dealer for the mis-selling complaint!

    The garage will just deny that conversation took place.
  • almost_done
    almost_done Posts: 21 Forumite
    I was actually thinking that we could use this information to get the second key that was promised with the car, as the reason they said they could no do this is that the car was not manufactured with two keys.
    At the end of the day, we want the car, we just want to know what options we have should they not sort it out.
    If we have no options, we have no leverage to get the work done.
  • almost_done
    almost_done Posts: 21 Forumite
    AdrianC wrote: »
    It's on a PCP. You don't care if the future value falls short - you simply hand it back at the end of the term.

    So long as the scratch is documented so that it's excluded from the condition inspection at the end, it's somebody else's problem.

    would it be enough having it documented with the finance company?

    What is frustrating is that we viewed others that we dismissed because of scratches (albeit worse ones).
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    would it be enough having it documented with the finance company?
    They're the ones charging you for any damage when you return it at the end of the PCP, so - yes.
  • Scrapit
    Scrapit Posts: 2,304 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    Is pcp on a old car a good idea?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Scrapit wrote: »
    Is pcp on a old car a good idea?
    Not advisable, no.
  • Cornucopia
    Cornucopia Posts: 16,557 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Scrapit wrote: »
    Is pcp on a old car a good idea?

    No. It's all about the figures though (so it's not impossible that a larger dealer could come up with an attractive PCP deal).

    However, there are some general reasons why it won't be a good deal (either compared to brand new, to other finance methods, to cash purchase)....

    - With second hand, you won't generally get the finance incentives that manufacturers provide for PCP and other finance schemes on new cars.

    - Interest rates reflect the risk, and are usually higher on second hand than on new, and this is multiplied upwards by the way PCPs work.

    - When you look into the figures, you'll probably find that a nearly-new car on PCP will have similar deposit and payments to a new one. The big difference will be in the balloon payment, but if you intend on disposing of the car before that becomes payable...
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    Do you know how we go about refusing the car?
    When we asked him he said they wouldn't refuse it for a scratch.



    I would be very surprised if you could reject for a scratch, if you had in writing the salesman confirming they would repair the scratch you may be able to force their hand in to getting a smart repair done.


    The dealer I bought my car from did just that, I pointed out a few scratches and said I wanted them done and when I collected the car they were.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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