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Beware when switching from Electric Ireland
glenderg
Posts: 383 Forumite
in N. Ireland
If you are in credit after you switch their
policy seems to be to keep the money if
you don’t ask for it back.
That was my experience.
When I enquired why mine hadn’t been
returned they replied,
Hi
Thanks for getting in touch with us today.
We would only refund back to a customer’s bank account when they would request it.
If you want, I can certainly request for the amount to be refunded back into your account.
Regard
Billy
Northern Ireland Customer Service Advisor
Electric Ireland
So Beware
policy seems to be to keep the money if
you don’t ask for it back.
That was my experience.
When I enquired why mine hadn’t been
returned they replied,
Hi
Thanks for getting in touch with us today.
We would only refund back to a customer’s bank account when they would request it.
If you want, I can certainly request for the amount to be refunded back into your account.
Regard
Billy
Northern Ireland Customer Service Advisor
Electric Ireland
So Beware
Be good to the young on their way up you might need them on your way down.
0
Comments
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I got the same response from British Gas!0
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thieving bar stewards0
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Now that you have brought up the subject who is the cheapest provider at the minuteI started out with nothing......And still have most of it left:p0
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Airtricity took two years to refund me and then sent it to my old address."Do not regret growing older, it's a privilege denied to many"0
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Now that you have brought up the subject who is the cheapest provider at the minute
I would be interested in this also, currently with Power NI DD scheme.OD £2,500 cleared onto Money Transfer
Invested £150 into Vanguard FTSE all world
MT 0% 20 months £175.00/£2,575 (£2,400)
No. #20 - Save 1p A Day 2026 £8.61/ £667.95
No. #6 - Fiver Friday Challenge for 2026 £35/£2600 -
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I find the comparison tool a bit irritating, I just want to know the cheapest rate, happy to pay DD or pre-pay with e-bill or not to get it.
Anyway, just had a look at factoring in the £25 annual bonus with Electric Ireland (which you have to chase) they're still cheaper for us than anyone else based on 2,600 units/year0
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