Beware when switching from Electric Ireland

glenderg

If you are in credit after you switch their
policy seems to be to keep the money if
you don’t ask for it back.

That was my experience.

When I enquired why mine hadn’t been
returned they replied,

Hi
Thanks for getting in touch with us today.
We would only refund back to a customer’s bank account when they would request it.

If you want, I can certainly request for the amount to be refunded back into your account.
Regard
Billy
Northern Ireland Customer Service Advisor
Electric Ireland

So Beware

badmemory

I got the same response from British Gas!

Zola.

thieving bar stewards

CEON44

Now that you have brought up the subject who is the cheapest provider at the minute

Old_Git

Airtricity took two years to refund me and then sent it to my old address.

lastbigspender

CEON44 wrote: »

Now that you have brought up the subject who is the cheapest provider at the minute

I would be interested in this also, currently with Power NI DD scheme.

tommie

http://www.consumercouncil.org.uk/comparison_tool/begin

guiriman

I find the comparison tool a bit irritating, I just want to know the cheapest rate, happy to pay DD or pre-pay with e-bill or not to get it.


Anyway, just had a look at factoring in the £25 annual bonus with Electric Ireland (which you have to chase) they're still cheaper for us than anyone else based on 2,600 units/year