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Sainsbury's Energy to close and switch customers to British Gas - MSE News

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Former_MSE_Callum
Former_MSE_Callum Posts: 696 Forumite
Third Anniversary 10 Posts I've been Money Tipped! Newshound!
in Energy
Sainsbury's Energy will no longer offer new tariffs from today and its customers will have their accounts switched to British Gas in April...
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'Sainsbury's Energy to close and switch customers to British Gas'
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Comments

  • wakeupalarm
    wakeupalarm Posts: 1,152 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I was with them when they closed their mobile phone unit down, now their energy unit. They will probably close down Argos too, maybe they should just stick to Supermarkets.
  • wavelets
    wavelets Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    edited 5 February 2019 at 1:22PM
    wakeupalarm wrote: »
    I was with them when they closed their mobile phone unit down, now their energy unit. They will probably close down Argos too, maybe they should just stick to Supermarkets.

    Sainsburys Energy is a trading name of British Gas - nothing to do with Sainsburys, except they agreed the name could be used under licence.

    Argos is owned and operated by Sainsburys.


    White labels, such as Sainsburys, were always going to struggle after Ofgem ordered that their operating company (in this case British Gas) had to include a white label tariff on the main supplier's bills, if the white label was cheaper for the main supplier's customer.
    Hence, presumably why Sainsburys prices were much the same as British Gas tariffs in recent times.
    Edit: As predicted by Cardew at the time :)
    https://forums.moneysavingexpert.com/discussion/5183740/threat-to-sainsburys
  • NeverInDebt
    NeverInDebt Posts: 4,633 Forumite
    1,000 Posts Combo Breaker
    I very much doubt that whole reason for them buying Argos is to use up some retail space in some larger stores and to attract people into the stores with impulse buying


    They also shut down Sainsburys mobile 3 years ago another white label. They still have the bank though as I use it


    wakeupalarm wrote: »
    They will probably close down Argos too, maybe they should just stick to Supermarkets.
  • wavelets
    wavelets Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    edited 5 February 2019 at 1:04PM
    More info here, whilst we await MSE to copy & paste it

    https://www.sainsburysenergy.com/helpandadvice/sainsburys-energy-closure.html

    Perhaps 2 of the important questions that may concern existing Sainsbury Energy customers
    Q. What will happen to my current Sainsbury’s Energy tariff?

    A. Your current tariff will remain the same, but it will move across to British Gas. When your tariff is coming to an end British Gas will contact you to let you know.
    Q. What happens if I have an open complaint with Sainsbury’s Energy?

    A. Your complaint will stay open on your account when you move to British Gas. It will be handled using the same complaints procedure and guidelines as Sainsbury’s Energy.
  • DCFC79
    DCFC79 Posts: 40,635 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wakeupalarm wrote: »
    I was with them when they closed their mobile phone unit down, now their energy unit. They will probably close down Argos too, maybe they should just stick to Supermarkets.

    Argos will not be closed, they bought Argos because they liked the same day delivery option from Argos, so order by 6pm and get it delivered same day by 10pm for £3.95.
  • jbnorton8
    jbnorton8 Posts: 1 Newbie
    As a Sainsbury's Energy customer why can't I move penalty free in April rather than being dumped in British gas ? After all THEY are leaving Me not the other way around...John N
  • gt94sss2
    gt94sss2 Posts: 6,046 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jbnorton8 wrote: »
    As a Sainsbury's Energy customer why can't I move penalty free in April rather than being dumped in British gas ?

    You were actually a British Gas customer all along..
  • bufferz
    bufferz Posts: 74 Forumite
    gt94sss2 wrote: »
    You were actually a British Gas customer all along..

    Gasception...:rotfl:
  • Londoner_1
    Londoner_1 Posts: 182 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Was with SE for 1 year 4 years ago, never had a problem, phones answered as well.
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