We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
TalkTalk renewal - hiding the best prices!
Novice_investor101
Posts: 884 Forumite
in Phones & TV
My TalkTalk broadband contract is due to expire in January. Last year when it expired I simply moved to their cheapest Broadband deal of £19.95 a month.
This year - in my account & if I look on their website, it will only give me options for prices of £24 a month or try to force me onto a fibre connection for £27 a month (this is the only option available if I want to "renew" by logging into my account.
If I search their website on an Incognitive tab (no cookies) I can see broadband deals for £19.95 a month.
TalkTalk screwing over loyal customers, clearly.
I'll be making use of Quidco & switching away to another provider. My current deal ends on 24th Jan. How soon can I put through a switch without being penalised (further) by TalkTalk?
Or should I wait til the current deal is up & then switch?
The email I received says my price will go up to £27 a month once it is up.
This year - in my account & if I look on their website, it will only give me options for prices of £24 a month or try to force me onto a fibre connection for £27 a month (this is the only option available if I want to "renew" by logging into my account.
If I search their website on an Incognitive tab (no cookies) I can see broadband deals for £19.95 a month.
TalkTalk screwing over loyal customers, clearly.
I'll be making use of Quidco & switching away to another provider. My current deal ends on 24th Jan. How soon can I put through a switch without being penalised (further) by TalkTalk?
Or should I wait til the current deal is up & then switch?
The email I received says my price will go up to £27 a month once it is up.
0
Comments
-
We received the renewal email at £23.95, had a look on the website and only £22.95. Clicked on the link that said 'click now to keep your bill low/fix your price with one click' in the email to look at the renewal details and received a reply immediately thanking me for renewing. My assumption was it would then give me more detail
How do I get out of this?0 -
You speak to them hopefully yesterday .0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards