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Paybyphone parking
Howitiz
Posts: 61 Forumite
I have today received 2 texts with a charge of 2.10 each to my mobile for a vehicle that is nothing to do with me. Does anyone know how I can stop this happening as someone has obviously used my mobile number for their account.
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Comments
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Who had access to your phone to accept the account opening?Censorship Reigns Supreme in Troll City...0
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Have you or someone else downloaded the paybyphone app on to your phone. I had to do that before being able to use it. Read this for how it's done,
https://www.paybyphone.co.uk/how-it-works/parkingIt's nothing , not nothink.0 -
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It is quite an insecure site II must say. I don't have the app and never used this. However I went on to website and by using my number was able to reset the pW on the account. The account had someone else's email, car reg and card details. If I had been dishonest I could have entered my own email and car reg and used someone else's card to pay. Obviously they had made a mistake with mobile number.
I contacted the support and all they did was delete my number from their database.0 -
The regulator has advice on how to get a refund: https://psauthority.org.uk/for-consumers/ive-been-charged-what-next0
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I'm confused.
' 2 texts with a charge of 2.10 each to my mobile'
'The account had someone else's email, car reg and card details'
Did the text cost you or were they just notifications of a charge to the card? If the latter then no need for a refund and with the phone number removed problem solved0 -
I think just notifications because it wont let you charge to a phome without some access to the phone.Censorship Reigns Supreme in Troll City...0
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forgotmyname wrote: »I think just notifications because it wont let you charge to a phome without some access to the phone.
Not completely correct. The company sending the text should verify the user owns the phone number but actually nothing to prevent them sending a chargeable text to any number.0 -
the "person" who set up the account authorized it (with wrong digit in number) , those are premium rate numbers/txt most phone cos will put a barr on them0
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