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Over £11 million paid out for Power of Attorney refunds so far - MSE News

Over £11 million has been paid out for Power of Attorney refunds, MoneySavingExpert.com can reveal – but this is only a fraction of the amount owed...
Read the full story:
'Over £11 million paid out for Power of Attorney refunds so far - here's how to claim'
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Comments

  • I have never jumped through so many hoops in all my life to be granted the princely sum of £37.00 due to my late mother in laws estate.


    Documents, phone calls etc required to access these small sums are amazing. I suspect the cost in officer time dealing with these refunds far exceeds the sums to be returned but that is the civil service for you!


    At the same time as applying for my mother in laws refund I also applied for one for my late father too (and that was only for around half the value of the other claim)....not heard anything about that request yet.


    I wouldn't count on these refunds coming through before Christmas (not sure which year though!).
  • Shelldean
    Shelldean Posts: 2,425 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just power of attorney or deputyships too?
  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I have never jumped through so many hoops in all my life to be granted the princely sum of £37.00 due to my late mother in laws estate.

    Documents, phone calls etc required to access these small sums are amazing. I suspect the cost in officer time dealing with these refunds far exceeds the sums to be returned but that is the civil service for you!

    At the same time as applying for my mother in laws refund I also applied for one for my late father too (and that was only for around half the value of the other claim)....not heard anything about that request yet.

    I wouldn't count on these refunds coming through before Christmas (not sure which year though!).
    I didn't have to jump through any hoops. Took 5 minutes online.No documents or phone calls involved. A few weeks later the money arrived.
  • I think the difference might be that both of the people concerned are deceased which then generated the need to submit the death certificates (twice.....despite sending one with the original submission), will / letters of probate and then followed up with two phone calls.


    Glad yours went much more smoothly :-)
  • Kay_D
    Kay_D Posts: 1 Newbie
    Just wanted to thank Martin for bringing this to our attention, I didn't know about this until I saw his show on TV that mentioned it, and I doubt I'd have found out otherwise. I applied the same day (18th February) and have just had an email saying I'd been awarded £77.32 (£38 x 2 plus interest). So that's taken just over five and a half weeks. Not got the cash yet, but they say it will be paid in the next 15 days. My husband also applied as we both did it at the same time, but haven't had a reply about his yet.
  • in_my_wellies
    in_my_wellies Posts: 1,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I found it a simple process, the money was paid back into mum's bank account very quickly. It sounds like it's more difficult if the person has died
    Thank you Martin.
    Love living in a village in the country side
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