Is there anything I can do about a £6000 catch up bill for charity from EDF

superlative wrote: »

Firstly, in case you haven't already done this, as a charity you are might be entitled to reduced VAT on energy bills. If you aren't VAT registered, and you are being charged 20% rather than 5% VAT on your bills, claiming this should help reduce the bill. I think you should be able to get it backdated. It's a question of filling out a declaration and EDF can then adjust the VAT due on your bill. (If you are VAT registered it won't make much difference as you'll be claiming the VAT back anyway).

https://www.edfenergy.com/sme-business/help-advice/sme-vat-faq


There are rules and guidelines about backbilling, but it's different for businesses than domestic customers - as a charity you must be a business customer?. I imagine you count as a micro-business. The trade body Energy UK, may have some useful information (EDF are a member).

https://www.energy-uk.org.uk/policy/microbusiness/back-billing.html

The first stage is almost certainly going to be to make a formal complaint about the bill to EDF. You might have a good point that they haven't tried hard enough to read the meter.

This page might help. https://www.ofgem.gov.uk/consumers/business-gas-and-electricity-guide/complain-about-your-gas-or-electricity-bill-or-supplier