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    • MSE Naomi
    • By MSE Naomi 5th Oct 18, 1:04 PM
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    MSE Naomi
    Regulator investigates if customers had enough info during timetable chaos - MSE News
    • #1
    • 5th Oct 18, 1:04 PM
    Regulator investigates if customers had enough info during timetable chaos - MSE News 5th Oct 18 at 1:04 PM
    The rail regulator launched an investigation today into whether Govia Thameslink Railway and Northern broke rules about providing passengers with enough information, before and during May's timetable changes...
    Read the full story:
    'Regulator investigates if customers had enough info during timetable chaos'

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    • Mobeer
    • By Mobeer 5th Oct 18, 4:15 PM
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    Mobeer
    • #2
    • 5th Oct 18, 4:15 PM
    • #2
    • 5th Oct 18, 4:15 PM
    By removing cancelled services from their timetable they made it much harder to claim delay repay against the original timetable.
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