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Regulator investigates if customers had enough info during timetable chaos - MSE News
Former_MSE_Naomi
Posts: 519
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The rail regulator launched an investigation today into whether Govia Thameslink Railway and Northern broke rules about providing passengers with enough information, before and during May's timetable changes...
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'Regulator investigates if customers had enough info during timetable chaos'
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'Regulator investigates if customers had enough info during timetable chaos'
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By removing cancelled services from their timetable they made it much harder to claim delay repay against the original timetable.0
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