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Regulator investigates if customers had enough info during timetable chaos - MSE News

The rail regulator launched an investigation today into whether Govia Thameslink Railway and Northern broke rules about providing passengers with enough information, before and during May's timetable changes...
Read the full story:
'Regulator investigates if customers had enough info during timetable chaos'
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  • Mobeer
    Mobeer Posts: 1,851 Forumite
    Part of the Furniture 1,000 Posts Academoney Grad Photogenic
    By removing cancelled services from their timetable they made it much harder to claim delay repay against the original timetable.
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