SHOCKED - broker executed trades, but missed bookings in cash statement
caldi9
Posts: 210 Forumite
Ladies / Gents,
I did a simple calculation to see what my YTD return is. There was a material difference and the broker forgot to book 3 (!) separate items as cash inflow:
- I sold a stock twice which the broker did not book as cash inflow
- The broker did not book 2 separate dividends
In total, the value of the non-booked (but executed) cash items is £30,000!
Has anyone ever experienced anything like this? Should I take a lawyer? Could I get something out of this?
Thanks
I did a simple calculation to see what my YTD return is. There was a material difference and the broker forgot to book 3 (!) separate items as cash inflow:
- I sold a stock twice which the broker did not book as cash inflow
- The broker did not book 2 separate dividends
In total, the value of the non-booked (but executed) cash items is £30,000!
Has anyone ever experienced anything like this? Should I take a lawyer? Could I get something out of this?
Thanks
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Comments
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Harm? I sold stocks (value of portfolio down) and they did not adjust the cash balance (no cash in). In other words, 30k are missing.0
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It won't be necessary to get a lawyer involved at this stage. Why not contact them and point out the error? They will probably sort it out pretty quickly.0
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It happened 3 months ago and I only found out now. I think it is unacceptable and I will certainly notify the FCA. Not booking 3 items totalling a material amount is not an error. This should not happen at all and I should not be the one finding it out myself. It is one of the larger providers and I would like to know how many people get cheated like this. I received the booking executions, but just not the cash. It is fraud, nothing else.0
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Not booking 3 items totalling a material amount is not an error. This should not happen at all and I should not be the one finding it out myself. It is one of the larger providers and I would like to know how many people get cheated like this. I received the booking executions, but just not the cash. It is fraud, nothing else.
Which platform is it? If your allegation is factually correct, you need not fear being pursued for libel.0 -
Very simple: you sell shares and do not get the money for that. And that happened in several instances. I am not stuck on legal terms here, but it is illegal under the eyes of the FCA and at the expense of the consumer. Call it fraud or call it betraying customers for hard cash.
I would not post here on a Saturday evening, if I had not found out 30k are missing in my account.0 -
I was actually asking, if anyone has come across a similar instance and what a recommendation would be in terms of compensation.0
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Harm? I sold stocks (value of portfolio down) and they did not adjust the cash balance (no cash in). In other words, 30k are missing.
So, at the moment, £30k is not showing in your account as cash.
What were you expecting to happen to the cash - were you leaving it to sit as cash in the portfolio, or were you expecting it to be paid out/reinvested?
Are you sure this isn't just an error with the record you are looking at and that the cash is actually missing?That sounds like a classic case of premature extrapolation.
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