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Mrs A Mitchell
Ally67
Posts: 1 Newbie
Hi Martin my partner and I booked a holiday to Malta for next year in June 2019 . We booked this holiday on 13th June 2018 . My partner payed her deposit on the 13th and then 3 or 4 days later I booked as well to go with her so £100 deposit payed . We have now spilt so we had to cancel holiday. Only deposit was payed and first payment was on the 7th August but we emailed asking to cancel holiday before first payment . We had not sorted off travel insurance. They are asking for £400 for cancelling holiday. This is with TUI .. Are u able to give any advice on where we stand please many thanks .
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Comments
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What do the terms say? It's usual that the full deposit is forfeited for cancellation. Did you pay a reduced deposit?
You may also want to remove the name you've put in the subject line of your post, if it is either you or your partner.0 -
Deleted_User wrote: »What do the terms say? It's usual that the full deposit is forfeited for cancellation. Did you pay a reduced deposit?
You may also want to remove the name you've put in the subject line of your post, if it is either you or your partner.
They probably paid the low deposit to secure the holiday, the rest of the deposit, would still be due and yes cancellations mean you lose your full deposit but maybe the insurance will cover it.I hate football and do wish people wouldn't keep talking about it like it's the most important thing in the world0 -
interstellaflyer wrote: »you lose your full deposit but maybe the insurance will cover it.We had not sorted off travel insurance.
It is unlikely an insurance policy would cover disinclination to travel. Sounds like it was a low deposit which means the remainder of the deposit would need to be paid to cancel0 -
interstellaflyer wrote: »They probably paid the low deposit to secure the holiday, the rest of the deposit, would still be due and yes cancellations mean you lose your full deposit but maybe the insurance will cover it.It is unlikely an insurance policy would cover disinclination to travel. Sounds like it was a low deposit which means the remainder of the deposit would need to be paid to cancel
From the OP this line "We had not sorted off travel insurance" could be read to mean they had sorted out any insurance. Not that I suspect, as already stated, insurance would help at all.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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