New electrical item with only EU plug

StarshipUK
StarshipUK Posts: 73 Forumite
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in Consumer rights
I bought a brand new electrical (computer related) item from a UK company. It has arrived with a EU plug on it and no UK plug.


I thought there was UK law\legislation what said that products sold for domestic use in the UK needs to be supplied with a UK plug (unless its a shaver) but cant seem to find it. Does such legislation exist?
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  • agrinnall
    agrinnall Posts: 23,344 Forumite
    First Post Combo Breaker
    I don't know but the electric toothbrush that I bough recently only had an EU plug on the charger. Luckily I had a spare EU to UK converter, but I did wonder the same as you.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 13,965 Forumite
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    It does. Contact the retailer and ask for the correct version in exchange.
  • StarshipUK
    StarshipUK Posts: 73 Forumite
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    Bathroom equipment like shavers and toothbrushes (with a bathroom\shaver plug) does not count apparently from what i have managed to find.


    My item is not bathroom related.


    Only thing I have found is this: https://www.pat-testing-training.net/articles/non-uk-plug-adaptors.php but no specific evidence to backup the claim:
    New Equipment:

    All domestic electrical appliances sold in the UK are required to have a BS1363 plug or conversion plug fitted
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 13,965 Forumite
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    agrinnall wrote: »
    I don't know but the electric toothbrush that I bough recently only had an EU plug on the charger. Luckily I had a spare EU to UK converter, but I did wonder the same as you.
    An EU plug or one designed to fit in a shaver socket? All electric toothbrushes I've ever bought have the latter.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    agrinnall wrote: »
    I don't know but the electric toothbrush that I bough recently only had an EU plug on the charger. Luckily I had a spare EU to UK converter, but I did wonder the same as you.
    I doubt it was an "EU plug" rather than a 2-pin shaver socket plug as most electrical items designed to be situated in the bathroom usually have.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    StarshipUK wrote: »
    Bathroom equipment like shavers and toothbrushes (with a bathroom\shaver plug) does not count apparently from what i have managed to find.


    My item is not bathroom related.


    Only thing I have found is this: https://www.pat-testing-training.net/articles/non-uk-plug-adaptors.php but no specific evidence to backup the claim:
    New Equipment:

    All domestic electrical appliances sold in the UK are required to have a BS1363 plug or conversion plug fitted
    Who is the seller and are your sure they're based in the UK?
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
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    StarshipUK wrote: »
    II thought there was UK law\legislation what said that products sold for domestic use in the UK needs to be supplied with a UK plug (unless its a shaver) but cant seem to find it. Does such legislation exist?

    Here you go:
    http://www.legislation.gov.uk/uksi/1994/1768/made


    Specifically sections 8 & 10 relate to the type of plugs that should be fitted.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    First Post Combo Breaker
    Aylesbury_Duck wrote: »
    An EU plug or one designed to fit in a shaver socket? All electric toothbrushes I've ever bought have the latter.
    neilmcl wrote: »
    I doubt it was an "EU plug" rather than a 2-pin shaver socket plug as most electrical items designed to be situated in the bathroom usually have.


    Well, it's a 2 pin plug that fits into an EU to UK converter as would an EU plug, but you may well be right that it's technically a shaver socket plug. I don't have a shaver socket so I can't test it at home, although I'm not sure I'd want the charger in a watery environment anyway.
  • unforeseen
    unforeseen Posts: 7,279 Forumite
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    What did you actually buy?
  • unforeseen
    unforeseen Posts: 7,279 Forumite
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    agrinnall wrote: »
    Well, it's a 2 pin plug that fits into an EU to UK converter as would an EU plug, but you may well be right that it's technically a shaver socket plug. I don't have a shaver socket so I can't test it at home, although I'm not sure I'd want the charger in a watery environment anyway.
    Europlug and shaver plug are 2 different beasts.
    https://upload.wikimedia.org/wikipedia/commons/0/04/BS_4573_shaver_plug_compared_to_Europlug.jpg
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