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  • FIRST POST
    • MSE Naomi
    • By MSE Naomi 29th Jun 18, 4:27 PM
    • 69Posts
    • 17Thanks
    MSE Naomi
    Banking at the Post Office - here's what you need to know
    • #1
    • 29th Jun 18, 4:27 PM
    Banking at the Post Office - here's what you need to know 29th Jun 18 at 4:27 PM
    We've written a new blog about Banking at the Post Office - share your experiences of Post Office banking services here.
    Last edited by MSE Naomi; 02-07-2018 at 4:32 PM.
Page 1
    • IanManc
    • By IanManc 29th Jun 18, 4:31 PM
    • 720 Posts
    • 1,305 Thanks
    IanManc
    • #2
    • 29th Jun 18, 4:31 PM
    • #2
    • 29th Jun 18, 4:31 PM
    We've written a new blog about Banking at the Post Office - share your experiences of Post Office banking services here.
    Originally posted by MSE Naomi
    And if you click on the link you get:

    "Whoops!
    Sorry, you've landed on a page that doesn't exist."

    • Gary_Dexter
    • By Gary_Dexter 29th Jun 18, 4:44 PM
    • 2,558 Posts
    • 1,438 Thanks
    Gary_Dexter
    • #3
    • 29th Jun 18, 4:44 PM
    • #3
    • 29th Jun 18, 4:44 PM
    And if you click on the link you get:

    "Whoops!
    Sorry, you've landed on a page that doesn't exist."

    Originally posted by IanManc
    Yup - remove https://forums.moneysavingexpert.com/" from the URL and it works
    • r2015
    • By r2015 29th Jun 18, 4:53 PM
    • 1,103 Posts
    • 305 Thanks
    r2015
    • #4
    • 29th Jun 18, 4:53 PM
    • #4
    • 29th Jun 18, 4:53 PM
    If you can find a post office.
    over 72 but not over the hill.
    • ValiantSon
    • By ValiantSon 29th Jun 18, 6:39 PM
    • 2,536 Posts
    • 2,518 Thanks
    ValiantSon
    • #5
    • 29th Jun 18, 6:39 PM
    • #5
    • 29th Jun 18, 6:39 PM
    If you can find a post office.
    Originally posted by r2015
    There are currently 11,659 branches in the UK, so they aren't exactly rare, and 99.7% of the population live within 3 miles of one (98.7% of rural population; with 92.9% of the population living within 1 mile).

    http://researchbriefings.files.parliament.uk/documents/SN02585/SN02585.pdf
    • EssexExile
    • By EssexExile 29th Jun 18, 8:39 PM
    • 3,204 Posts
    • 2,264 Thanks
    EssexExile
    • #6
    • 29th Jun 18, 8:39 PM
    • #6
    • 29th Jun 18, 8:39 PM
    It's a lot nearer than the nearest bank & they serve food & drink too.
    Tall, dark & handsome. Well two out of three ain't bad.
    • boo_star
    • By boo_star 29th Jun 18, 10:13 PM
    • 1,638 Posts
    • 973 Thanks
    boo_star
    • #7
    • 29th Jun 18, 10:13 PM
    • #7
    • 29th Jun 18, 10:13 PM
    If you can find a post office.
    Originally posted by r2015
    When you find one there's usually a short queue that takes an unreasonably long time to deal with.

    I certainly avoid using it for anything where possible which basically means picking up the occasional parcel when my usual postie is off and someone else can't be bothered to knock on my door.
    • its_all_over
    • By its_all_over 29th Jun 18, 10:36 PM
    • 160 Posts
    • 88 Thanks
    its_all_over
    • #8
    • 29th Jun 18, 10:36 PM
    • #8
    • 29th Jun 18, 10:36 PM
    If you can find a post office.
    Originally posted by r2015
    I think I have 5 post offices in a 2 mile radius from my home, there are a lot more post offices than bank branches these days.

    I have to drive 3 miles to my only bank branch in the area and then pay for parking to be able to park close enough to the bank to go there.
    • Wellard Mann
    • By Wellard Mann 30th Jun 18, 10:12 AM
    • 73 Posts
    • 24 Thanks
    Wellard Mann
    • #9
    • 30th Jun 18, 10:12 AM
    • #9
    • 30th Jun 18, 10:12 AM
    When you find one there's usually a short queue that takes an unreasonably long time to deal with.

    I certainly avoid using it for anything where possible which basically means picking up the occasional parcel when my usual postie is off and someone else can't be bothered to knock on my door.
    Originally posted by boo_star
    This. Exactly. Not an organisation with which I choose to do business.
    • ValiantSon
    • By ValiantSon 30th Jun 18, 10:39 AM
    • 2,536 Posts
    • 2,518 Thanks
    ValiantSon
    This. Exactly. Not an organisation with which I choose to do business.
    Originally posted by Wellard Mann
    You do know that Royal Mail and the Post Office are different companies, don't you?

    As to queues, how else should customers be dealt with if not in the order in which they arrive? You will find queues in banks too.
    • karlie88
    • By karlie88 30th Jun 18, 10:55 AM
    • 8,647 Posts
    • 107,309 Thanks
    karlie88
    I find Post Offices very useful.

    Agree that queues can be a pain sometimes and you can't tell what the nature of business of the 2 customers in front are, one with a passport application and another sending a parcel to Timbuktu that requires a signature - so what seems like 2 minute wait turns into a 10 minute wait. But if you time it right then there is no long wait - avoid school drop off and pick up times, avoid Saturday mornings, avoid lunchtime etc.

    Being a bank account tart, I can deposit and withdraw money from TSB, BoS, Lloyds, First Direct and Nationwide current accounts. I can deposit cheques. I can get proof of posting for items that I send and therefore I'm covered for claims up to 20. The list goes on...

    I find they're invaluable.
    Official MSE canny forumite and HUKD VIP badge member
    • A Nice Englishman
    • By A Nice Englishman 30th Jun 18, 11:08 AM
    • 2,135 Posts
    • 1,194 Thanks
    A Nice Englishman
    You can

    Withdraw cash from your usual bank account using your card
    Pay cash into your usual bank account using a card or paying in slip
    Check your bank balance using your card
    Deposit a cheque using a paying in slip

    Cash can withdrawn at an ATM or as cashback in many shops (which are likely to be nearer than a Post Office)

    I can't remember the last time I paid cash in. I get one cheque a year (expenses from a charity I
    volunteer for). My bank insists I use a pre-printed paying in slip at a Post Office but I don't have any so I just wait until I'm in town and use the bank branch. If that's a week or two so what?


    Balances can be checked at an ATM or from the comfort of my armchair by phone or online

    Post Office banking seems to have become more of a social service for those unable to use technology and who never visit a medium/large town.

    Edit: The cash withdrawal process at a P.O. is barely any different to an ATM. You just tell the clerk how much you want instead of pressing a button.
    Last edited by A Nice Englishman; 30-06-2018 at 11:15 AM.
    • Midzone
    • By Midzone 30th Jun 18, 11:14 AM
    • 93 Posts
    • 51 Thanks
    Midzone
    Its a shame that ALL banks don't offer the same facilities at the post office e.g. paying in cash. I know Santander, Barclays and First Direct let you pay in using your debit card so that the cash is instantly available in your account whereas Lloyds and Natwest don't you have to use a paying in slip and then await a few days clearance before funds appear in your bank account.

    Post office banking is a good idea and works well from my experience but needs some standardisation of services available.
    • stclair
    • By stclair 30th Jun 18, 11:22 AM
    • 6,498 Posts
    • 3,443 Thanks
    stclair
    Its a shame that ALL banks don't offer the same facilities at the post office e.g. paying in cash. I know Santander, Barclays and First Direct let you pay in using your debit card so that the cash is instantly available in your account whereas Lloyds and Natwest don't you have to use a paying in slip and then await a few days clearance before funds appear in your bank account.

    Post office banking is a good idea and works well from my experience but needs some standardisation of services available.
    Originally posted by Midzone
    I totally agree with this it should all be standardised. Who walks round with a paying in slip with them lol
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
    • r2015
    • By r2015 30th Jun 18, 11:36 AM
    • 1,103 Posts
    • 305 Thanks
    r2015
    which basically means picking up the occasional parcel when my usual postie is off
    I have to go to the sorting office which is an 8 mile round trip by car or 4 buses.

    I think I have 5 post offices in a 2 mile radius from my home, there are a lot more post offices than bank branches these days.

    You are lucky, my local sub-post office just closed and if I want to go to a post office I either have to take 2 buses and walk 2 miles and queue inside a WH Smith or if I take my car it is 2.00 for parking and still a 1 mile walk from the car park to the post office and back.

    I just love predestination of town centres. (where is the sarcasm smilie when you need it?)
    over 72 but not over the hill.
    • Robisere
    • By Robisere 30th Jun 18, 12:38 PM
    • 2,434 Posts
    • 3,281 Thanks
    Robisere
    There are 5 PO's within 3.9 miles of Louth town, I live in a village 2 miles from the town. Our village PO closed some years ago, but the local Parishes fought to get a mobile PO for all surrounding rural villages and won.


    I can often park directly outside our main PO in Louth and carry out my (occasional) business. The space is limited, but there are spaces nearby and three car parks within a 200 yard radius. Parking fees are 1 an hour in the official parks. There may be queues at busy times, so I avoid those times if possible. If I have to queue, I don't mind: and I am disabled. It's all about planning, if I cannot use the mobile PO I work out the best time for the town centre PO. Louth is a Georgian town with narrow streets and parking can be a problem on the three Market Days, so planning is necessary.
    I think this job really needs
    a much bigger hammer.
    • KxMx
    • By KxMx 30th Jun 18, 12:55 PM
    • 7,485 Posts
    • 10,867 Thanks
    KxMx
    Both my banks (Santander and HSBC) offer pay in via debit card at the Post Office. In fact I picked Santander when I needed another account and that was a deciding factor for me.

    I can service both cash deposits at one location, and I find it quicker. HSBC in branch require a pay in slip & Santander are slow in branch, both in waiting time for the counter (as they deal with complex enquiries there unlike HSBC where it is deposits and not much else) and the time taken to process my deposit through their IT system (nearly always involves coins so no machine to use instead).

    I do stick to cash deposits only as cheques take far too long.

    I am disabled and have to spend my limited energy carefully. Post Office banking allows me to do this.
    Last edited by KxMx; 30-06-2018 at 12:57 PM.
    • A Nice Englishman
    • By A Nice Englishman 30th Jun 18, 1:18 PM
    • 2,135 Posts
    • 1,194 Thanks
    A Nice Englishman
    Both my banks (Santander and HSBC) offer pay in via debit card at the Post Office. In fact I picked Santander when I needed another account and that was a deciding factor for me.

    I can service both cash deposits at one location, and I find it quicker. HSBC in branch require a pay in slip & Santander are slow in branch, both in waiting time for the counter (as they deal with complex enquiries there unlike HSBC where it is deposits and not much else) and the time taken to process my deposit through their IT system (nearly always involves coins so no machine to use instead).

    I do stick to cash deposits only as cheques take far too long.

    I am disabled and have to spend my limited energy carefully. Post Office banking allows me to do this.
    Originally posted by KxMx
    I presume you run a business as you're paying in cash and cheques.

    It's quite difficult to receive an income other than through a bank account so your cash customers must be going to the bank/P.O. to withdraw cash, giving it to you, then you're going to the P.O. and paying it in again. It seems so inconvenient for both of you.
    • KxMx
    • By KxMx 30th Jun 18, 2:20 PM
    • 7,485 Posts
    • 10,867 Thanks
    KxMx
    Not quite sure where you got that from my post, no I don't run a business.

    Just day to day banking for my general finances.

    I'm on a very low income and have to be strict about managing my money. So I need to pay back coins occasionally if I've not spent all of the cash withdrawn for the month or a particular expense. The second account is a useful pot for emergencies or to save & fund bigger items like new glasses which is next on the list (cannot have contacts).

    I get 6-8 cheques a year, the majority from survey site payments, they do not offer another payment method.
    Last edited by KxMx; 30-06-2018 at 2:29 PM.
    • Zanderman
    • By Zanderman 30th Jun 18, 2:44 PM
    • 1,860 Posts
    • 4,557 Thanks
    Zanderman
    Cash can withdrawn at an ATM or as cashback in many shops (which are likely to be nearer than a Post Office)

    I can't remember the last time I paid cash in. I get one cheque a year (expenses from a charity I volunteer for). My bank insists I use a pre-printed paying in slip at a Post Office but I don't have any so I just wait until I'm in town and use the bank branch. If that's a week or two so what?

    Balances can be checked at an ATM or from the comfort of my armchair by phone or online

    Post Office banking seems to have become more of a social service for those unable to use technology and who never visit a medium/large town.

    Edit: The cash withdrawal process at a P.O. is barely any different to an ATM. You just tell the clerk how much you want instead of pressing a button.
    Originally posted by A Nice Englishman
    Each to their own. Our small town has lost 4 banks, and now has only one ATM. Our thriving PO offers a wide range of banking services that we have now lost. We don't actually 'bank' there, but it has useful services for our other bank accounts, such as those listed in the post you were replying to.

    I would disagree that PO banking (whatever your definition of that is) is "more of a social service for those unable to use technology and who never visit a medium/large town"

    We use technology - online banking, apps, challenger banks - you name them, we use them - we are definitely not 'unable to use technology'. But we still need to use a counter service now and then. And why should we wait to do counter transactions until we visit the nearest 'medium/large town' when we can use the PO in our small town?

    You may only get one cheque a year but that doesn't mean everyone does - cheques are alive and kicking - not as common as they used to be but still essential for many transactions.

    Don't let preconceptions cloud your judgement - POs are no longer populated by technology-averse grannies collecting pensions and buying stamps. They are actually gaining business - and usefulness for us all - as banks close and they take on some of the banks' business via counter services. Indeed many of the new challengers need the PO for deposits etc.
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