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Outcome - post 14. Bike useless after 13 months
Comments
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Keep_pedalling wrote: »Yes they do, no chain should be used beyond a year, my bikes get a new chain twice a year it saves wear on the more expensive sprockets.
If chains keep coming off it is a matter of poor adjustment, but that is what you get when buying bikes on line. Fine if you know how to maintain a bike, but most people do not have a clue.
Lesson well and truly learned!0 -
Keep_pedalling wrote: »Yes they do, no chain should be used beyond a year, my bikes get a new chain twice a year it saves wear on the more expensive sprockets.
If chains keep coming off it is a matter of poor adjustment, but that is what you get when buying bikes on line. Fine if you know how to maintain a bike, but most people do not have a clue.
That's me. I have looked for bike maintenance classes around here, but not found anything. I am relying on YouTube so far.0 -
I had a call from Ideal World this afternoon, apologising profusely that they'd not been able to source a replacement part. The only solution they can offer is to collect the bike for a full refund.
I am disappointed, because despite all the problems I've had, I like the bike and really wanted to keep it, but I am very impressed with their response.0 -
HurdyGurdy wrote: »I had a call from Ideal World this afternoon, apologising profusely that they'd not been able to source a replacement part. The only solution they can offer is to collect the bike for a full refund.
I am disappointed, because despite all the problems I've had, I like the bike and really wanted to keep it, but I am very impressed with their response.
That certainly is an exceptional result, not even a deduction for the 13 months use you have had.0 -
Please buy a quality bike. They cost more, but on bicycle forums they refer to some cheap bikes as 'bike shaped objects', for a reason.
I suggest you ask for recommendations on bike forums. There are cyclists here, but more on appropriate forums.
It's good that you got a refund.0 -
Wow, that's a really good outcome! Grab that opportunity with both hands. The more complexity on a cheap bike the worse quality it will be for the money, hence folding and electric is a double whammy. The bike is shocking quality and will have been set up really badly to start off with. £500 sounds like a lot of money but unfortunately it's nowhere near enough to get or manufacture a decent quality electric bike. You can try to fix bikes like that but many parts like the handlebar steering clamp will be cheap Chinese non-standard stamped steel parts and unavailable. Bike shops will not want to touch it as it would be like sticking a plaster on a broken pelvis and being held responsible for the results, and any work they do on it can easily turn into a money pit for both them and you. The bike industry is strange, there is so little regulation as to what is allowed to be sold as safe and roadworthy that bikes are manufactured and sold at a price that almost guarantees that they are not safe and roadworthy, or will not be a few weeks down the line.0
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HurdyGurdy wrote: »I had a call from Ideal World this afternoon, apologising profusely that they'd not been able to source a replacement part. The only solution they can offer is to collect the bike for a full refund.
I am disappointed, because despite all the problems I've had, I like the bike and really wanted to keep it, but I am very impressed with their response.
Thats good they have offered a full refund and to collect it as well.0 -
Yes, I was really pleased (relieved) when they said they would collect and refund.
I was told to package the bike up so that it wouldn't get any more damaged, and not having kept the original packaging (because we don't live in a tardis and didn't expect to have to reuse it) we wrapped it in tons and tons of bubble wrap.
Needless to say, Parcelforce took one look and refused to accept it. So now, I have been asked to find some cardboard to wrap around it to make it more secure, and they will rearrange collection.
I bought a car seat for my grandson yesterday, and the box it came in is extremely tough - and about three inches too small all around. So as my daughter works at the shop, I've asked her to keep the next car seat box for me, and we should be able to cobble together a tough enough box out of the two car seat boxes to appease Parcelforce.
I will also ask on the cycling forum, but does anyone know anything good or bad about juicybikes? The reviews I have seen all seem very positive, and the bike I am looking at is £1200, so more than double what I paid for the e-life bike.0 -
I have only heard good things about Juicy bikes.
For all things about Electrically Assisted Pedal Cycles, you can do no better than to sign up at the Pedalecs Forum.
JuicyBike are a regular participant on that forum as are several other sellers.
Woosh and Wisper are two other well respected brands you might want to look at.0
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