Scammed from TSB

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Regan55
Regan55 Posts: 48 Forumite
edited 14 May 2018 at 11:30PM in Budgeting & bank accounts
My son has been the victim of an elaborate phone/bank scam and has been scammmed out of almost 30k.

Not sure how much I can, or dare put on here, as the whole sorry saga, which is still ongoing, has left me very suspicious.

Can Anyone help
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  • le_loup
    le_loup Posts: 4,047 Forumite
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    No details - no help possible.
  • Regan55
    Regan55 Posts: 48 Forumite
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    Its difficult to know how much to put on here?

    Basically he has been a victim of Sim swap fraud

    How they managed to get into his bank account, and transfer an ISA from one a/c to his other a/c, then with 8 faster transfers........empty his account?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Presumably you've reported this to the police?
  • Regan55
    Regan55 Posts: 48 Forumite
    edited 14 May 2018 at 9:54PM
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    It has been reported to everyone.

    Bank, Phone company, Action fraud.
  • No_6
    No_6 Posts: 835 Forumite
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    Best of luck....let us know how it all goes
  • Regan55
    Regan55 Posts: 48 Forumite
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    Stressed out about it is the understatement of the year...........
  • scoot65
    scoot65 Posts: 470 Forumite
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    I hadn't heard of 'Sim swap fraud' until now so I googled it.....
  • Regan55
    Regan55 Posts: 48 Forumite
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    It’s scary stuff
  • mgdavid
    mgdavid Posts: 6,705 Forumite
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    scoot65 wrote: »
    I hadn't heard of 'Sim swap fraud' until now so I googled it.....

    did you click on the first link and get a virus infection? or are you not on a PC?
    The questions that get the best answers are the questions that give most detail....
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
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    edited 15 May 2018 at 6:46AM
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    Regan55 wrote: »
    My son has been the victim of an elaborate phone/bank scam and has been scammmed out of almost 30k.

    Not sure how much I can, or dare put on here, as the whole sorry saga, which is still ongoing, has left me very suspicious.

    Can Anyone help
    I don't really see how this SIM swap business could have enabled a fraudster to make the transactions. How did the fraudster get your son's bank details and log-in details including his user name, memorable word and password in the first place and enough personal details to convince his mobile phone company to transfer your son's number to a new SIM card? Did your son not realise that his phone had suddenly stopped working? Besides which, TSB don't send out the one time passwords mentioned in the information about this SIM swap so I don't see even if the fraudster had had your son's mobile number transferred to a SIM card in his possession what possible good it would have done him in respect of this..
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