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Tesco to cancel incoming direct debits without permission

David_Partington
David_Partington Posts: 40 Forumite
in Savings & investments
Tesco savings have written to me to say that on 22 April they will cancel all dds that are incoming into their accounts. They say they pre notified of this change in October but I didn't receive anything. I found this facility useful and I don't believe Tesco have a right to cancel payments set up by their customers. I urge anyone affected to strongly complain by ringing 034 5678 5678. Say you want them to log a complaint.
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Comments

  • A_T
    A_T Posts: 975 Forumite
    Part of the Furniture 500 Posts Name Dropper
    David_Partington wrote: »
    Tesco savings have written to me to say that on 22 April they will cancel all dds that are incoming into their accounts. They say they pre notified of this change in October but I didn't receive anything. I found this facility useful and I don't believe Tesco have a right to cancel payments set up by their customers. I urge anyone affected to strongly complain by ringing 034 5678 5678. Say you want them to log a complaint.

    Why would you believe this?

    I guess this is Tesco trying to close high interest current account "loopholes".
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Talk about being late to the party!
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think Tesco should concentrate on what they were once good at - selling groceries.
  • msallen
    msallen Posts: 1,494 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    David_Partington wrote: »
    Tesco savings have written to me to say that on 22 April they will cancel all dds that are incoming into their accounts. They say they pre notified of this change in October but I didn't receive anything. I found this facility useful and I don't believe Tesco have a right to cancel payments set up by their customers. I urge anyone affected to strongly complain by ringing 034 5678 5678. Say you want them to log a complaint.

    ROFL :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl: Good one - I even thought you were serious for a nanosecond !
  • David_Partington
    David_Partington Posts: 40 Forumite
    Yes I know they maybe trying to close loopholes but they have no right to cancel dds without permission. "Very intrigued" what do you mean by late to the party? Is there another forum on this and did you get the notification in October?
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    David_Partington wrote: »
    Yes I know they maybe trying to close loopholes but they have no right to cancel dds without permission. "Very intrigued" what do you mean by late to the party? Is there another forum on this and did you get the notification in October?

    There's multiple threads on this and I've been advised at least three times directly by Tescos in the past months.

    Have you got Fri 13th mixed up with April 1st?
  • David_Partington
    David_Partington Posts: 40 Forumite
    Anyway I have complained and if other people don't do the same how do we expect to change anything. Tesco have been known to back down in the past. Will just use post office instead for savings
  • David_Partington
    David_Partington Posts: 40 Forumite
    Please send a link to the other threads then, I don't spend my life on the internet and looking at forums
  • RG2015
    RG2015 Posts: 6,215 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    David_Partington wrote: »
    Please send a link to the other threads then, I don't spend my life on the internet and looking at forums
    So you couldn't be bothered to look them up yourself and want someone else to do it for you.
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    they have no right to cancel dds without permission
    By giving you two months notice they can do what they want.

    If you've missed the earlier notification, I suspect they'll be able to prove it was sent. In which case the regulator and the FOS take the view you've been told.

    Sorry.
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