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NHS Pre-Payment Card Didn't Renew - Advice?
Liambear88
Posts: 1 Newbie
Hi All
Just after some advice. I had an NHS pre-payment card up until April 2016, and I thought it had auto-renewed like the year before. I have a lot of direct debits set up so just presumed it had been coming out of my account.
I phoned up the NHS pre-payment card line and asked to cancel my card as I only get one prescription every other month now. They advised that I don't have one set up, and were "concerned" about what I had been doing up until now. I've been ticking to say that I have a card...they put me on hold but I had to cut the call short as was only on a work break. I phoned them back after work to explain the situation, and asked what I should do. The person said that there wasn't really anything they can do. I offered to backdate the card and pay the cost, but they only let you backdate 1 month, which I've done.
I'm now very worried that I'm going to get a very very large fine.
Any advice would be great. Thanks
Just after some advice. I had an NHS pre-payment card up until April 2016, and I thought it had auto-renewed like the year before. I have a lot of direct debits set up so just presumed it had been coming out of my account.
I phoned up the NHS pre-payment card line and asked to cancel my card as I only get one prescription every other month now. They advised that I don't have one set up, and were "concerned" about what I had been doing up until now. I've been ticking to say that I have a card...they put me on hold but I had to cut the call short as was only on a work break. I phoned them back after work to explain the situation, and asked what I should do. The person said that there wasn't really anything they can do. I offered to backdate the card and pay the cost, but they only let you backdate 1 month, which I've done.
I'm now very worried that I'm going to get a very very large fine.
Any advice would be great. Thanks
0
Comments
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The fine(s) would be justified, you didn't have a current PPC.
The fine(s)would be calculated for each prescription you claimed entitlement on that is "caught". Prescription cost + up to £100 penalty.
It is your responsibility to check, did you not notice no DD coming out of the account in over a year? That the card you had was expired/you didn't get a new one in the post?
Afraid my advice is to pay any fines, and hope not every prescription you claimed for is caught.0 -
I am amazed people bother people posting on this site when they get replies like that from vvvvvvvvvvvvv - don't bother replying I wont read it nor will I reply.
It even says against the OP that they are a new user and to give them a chance.
You must have read the post to be able to comment on it.
However, VVVVV was only commenting on the (unfair) fact that prescriptions are free in Scotland.0 -
You must have read the post to be able to comment on it.
However, VVVVV was only commenting on the (unfair) fact that prescriptions are free in Scotland.
I read it as a comment on the disparity too.
I pay my PPC via d/d too. I also have to either produce the card or remind them of my expiry date every time I pick up a prescription. When mine renewed I got a letter telling me auto renew and then the card after the first payment taken0
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