We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

PCN from CEL at Hospital Site

Dear Members,

My wife received through the post a PCN for allegedly not paying for parking at a hospital showing photos entering at 10:07 and leaving at 10:28. The PCN is not to Registered Keeper but it does state in the small print it is the drivers responsibility to pay the fine. Nothing about Keepers' liability. I've read a few of the posts about CEL and it seems they do take you to court and use cowboy debt collectors and solicitors.

What are the grounds for appeal other than signage and the fact the letter arrived after the 14 days it is supposed to from the offence.

Also the pictures of the car do not have date/time stamp - does that help?

I'm guessing she should be using this template letter - anything else to add?

Yet again I welcome your valued input.

Dear Sirs

Re: PCN No. ....................

I challenge this 'PCN' as keeper of the car.

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

Yours faithfully,

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 27 May 2017 at 10:07PM
    I do not believe that the pcn included the word "fine" anywhere in the text, not even in the small print

    she should just use the blue text template letter , as is , as keeper , keeping any appeal points for popla

    and

    she should complain to PALS asap as an occupant of the vehicle (not as driver) and get them to cancel it, quoting the government guidelines at them

    do not reveal who was driving
  • Hi Redx - you're right a typo, the letter I posted is a cut and paste from the newbies. Also, they never sent the letter within the required 14 days and looks like they haven't used the standard template letter.
  • Coupon-mad
    Coupon-mad Posts: 160,732 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    With CEL, the newbies appeal template should work first time. If not, the keeper wins at POPLA anyway.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    so no keeper liability then , hence a strong reason not to reveal who was driving

    keep the powder dry for popla and you will see the appeal points in the NEWBIES sticky thread post #3 , use as many as possible, she only has to win on one point

    so appeal with the blue text , to get a popla code, then hit them at popla

    but the best method for cancellation is a PALS complaint
  • I've amended the letter slightly to beef it up - what's your thoughts everyone? Also, any templates for complaints to PALS?

    Re: PCN No. ....................

    I challenge this 'PCN' as keeper of the car.

    There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

    I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

    I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.


    This PCN fails in multiple ways to comply with the requirements of the Protection of Freedoms Act 2012. By sending me, the registered keeper, a demand, you have failed to comply in multiple places. You failed even to provide any evidence of parking. However, a fatal failure is your lack of compliance with delivery.

    I draw your attention to the paragraphs of Schedule 4:

    Right to claim unpaid parking charges from keeper of vehicle
    4 (1) The creditor has the right to recover any unpaid parking charges from the keeper of the vehicle.
    (2) The right under this paragraph applies only if—
    (a) the conditions specified in paragraphs 5, 6, 11 and 12 (so far as applicable) are met

    6 (1) The second condition is that the creditor (or a person acting for or on behalf of the creditor)—
    (b) has given a notice to keeper in accordance with paragraph 9.

    9 (1) A notice which is to be relied on as a notice to keeper for the purposes of paragraph 6(1)(b) is given in accordance with this paragraph if the following requirements are met.

    (4) The notice must be given by—
    (b) sending it by post to a current address for service for the keeper so that it is delivered to that address within the relevant period.

    (5) The relevant period for the purposes of sub-paragraph (4) is the period of 14 days beginning with the day after that on which the specified period of parking ended.

    Your letter was dated 15th May 2017 and allowing two working days for post would mean that it was received by the my as the keeper of the vehicle on the 17th May 2017. Some 18 days after the specified period of parking ended. This is a fatal flaw in Law, of which you are now aware. I require that your PCN is cancelled. I require written confirmation that you have cancelled this PCN.

    Any further action on my part to confirm that the claim has been cancelled, or to demonstrate your non-compliant activities, including to POPLA, and/or Court defence, and/or time spent taking you to Small Claims Court, will make you liable for my time at my Contract rate of £100/hour.



    Yours faithfully,
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I do not think you will get away with charging £100 per hour in the small claims arena

    the typical court claim allowance is about £18 per hour
  • Coupon-mad
    Coupon-mad Posts: 160,732 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The above beefed up first appeal is fine. CEL will skedaddle!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • OK - I'll remove the last paragraph - any decent PALS complaint template letters on here? I couldn't find one.
  • Coupon-mad
    Coupon-mad Posts: 160,732 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No but I reckon you will find some if you search for 'PALS NHS principles Government' which will show you similar threads where people have complained to PALS and ranted about the NHS Trust allowing a regime that is actually disallowed by Government policy.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.