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eBay refuses my refund
Comments
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You need to print off the eBay listing as soon as possible, the completed listings aren't there forever and if you're going to take this to small claims you'll need it.Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time0 -
8791chriscat wrote: »Hi campdave
I do have proof as I have a receipt from the elderly man and signed by him so would that make a difference
No, how will ebay know it's the old man's signature and not just yours?0 -
If you had paid by paypal you could have gotten a refund. But not for cash. How can ebay refund when they haven't even seen any money change hands ?0
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My guess is it will not be an easy win as the goods were exchanged by a private seller. If this was a car with part of exhaust missing you'd not get any redress so far as I know. Obviously with some genius legal mind maybe it'd be otherwise but Ive taken this route a couple times and in this case I think nope
It does sound like a bit of a con, I doubt there is any elderly people
Iam wondering if parts are missing & the seller really has no idea where they are, perhaps it was nicked or ripped out of an empty house. That does seem more likely though Im not sure if that makes it more pursuable.
Its not much of a positive but if we are talking a solid chunk of metal, its worth something as scrap I guess. Or maybe list as parts for a fire, people sell non working equipment on ebay all the time because some have the skills to fix it0 -
I agree with all previous advice - but I'd probably try thinking outside the box, so to speak. Firstly, how reputable is your fitter? How accurate is their advice? If they say that there are 3 parts missing, what are the parts? And are you sure that they're obsolete? I know, loads of questions, but it couldn't hurt to get a 2nd opinion
Tbh, it sounds as if you really want and like the stove and if this is the case, then if it were me, I'd be trying all routes to try and get the parts - even to the point of getting them made to order if possible (there are loads of small engineering companies who're struggling for orders ). I'm not a fitter and have no engineering experience, so I don't know if it would be possible, but I think with a little research, you never know...?? I hope this makes sense 0 -
I'm no expert but surely I've entered into a contract with him and I believe I have a right to my money back as it was listed "in good working order" I've had 2 independent fitters tell me the same, both told me if I could find the parts I would be lucky as there like gold dust.
I have printed everything off thank goodness as I have a feeling the item will be removed by the seller.
I've noticed a buyer who bought some goods after me has had the same issues, I know it's nothing to do with my case but it shows me what kind of rogue I've dealt with and quite honestly I'm beginning to believe I'd be better off being one myself.
Thanks for all your advise, I do appreciate it.0 -
8791chriscat wrote: »I'm no expert but surely I've entered into a contract with him and I believe I have a right to my money back as it was listed "in good working order" I've had 2 independent fitters tell me the same, both told me if I could find the parts I would be lucky as there like gold dust.
Unfortunately if this was a private sale (not a business sale) and you collected in person after inspection, a legal right (as opposed to a moral right) to a refund may or may not exist.
You will need to go via the legal process already outlined to see if this right exists and if you can enforce it. You may find that if this was a private sale, it may be a case of 'caveat emptor', but at this point if the seller is refusing to refund, you will need to consider legal options.0 -
If the ad stated the stove was fully working and it wasn't, nor couldn't have been if it was missing parts, then you have right to recourse under the misrepresentation act.
Take them to SCC.0 -
pulliptears wrote: »If the ad stated the stove was fully working and it wasn't, nor couldn't have been if it was missing parts, then you have right to recourse under the misrepresentation act.
Take them to SCC.
That's why I think I should be refunded. It's not as described and it should of been advertised as spares or repair0 -
8791chriscat wrote: »That's why I think I should be refunded. It's not as described and it should of been advertised as spares or repair
I don't think anyone here is dis-agreeing with you, but Ebay cannot help as they have no visibility of a collected item, paid in cash. From their point of view, there is no proof the transaction even took place, so they are in no position to assist.
You can get recourse - but not via Ebay.0
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