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Octopus Agile Prices
Will Agile prices reduce also on 1st October as they are wholesale based?
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Octopus Tariffs
I received a MSE Newsletter this morning. It mentioned prices og Octopus Intelligent and Go. Are the rates current, or after this weekends rate decreases of electricity?
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Claiming winter fuel payment
Your latest article about energy bills says “ If you’ve not got the winter fuel payment before, …. you'll need to claim it.” Yet the linked gov.uk website says you don’t need to claim if you receive the state pension. What do you do if you started receiving the state pension this year, so have never had the winter fuel…
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EDF energy
My tarrif ended in July now I am on the Standard tarrif gone up from £90 month to £170 is there a cheaper company to move to
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Deceased Estate energy service charges
I'm executor for a deceased estate, and empty apartment is costing us a fortune every month until we can get it sold. Minimal electricity being used (viewings only and fridge) yet costing £50/month in fixed charges; and no heating/water, but equally high bills for this too. Can we move to a new tariff with cheaper costs…
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MPs new report recommendations
As mentioned here the other day, a new report from a committee of MPs has called for standing charges to be replaced with a 'rising block' tariff, plus other measures such as the introduction of a social tariff.What do you think the chances are of those recommendations being implemented? Is it just another report that…
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How do I decide whether to go for a fixed deal or not?
I'll kick off the event with the first question, and it's a big one: how do I decide whether to fix my energy or not?
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Calor Gas trying to retro charge for a previous property
Hi, I moved out of my previous home approx. 10 months ago. It had an LPG tank in the garden, so off mains, and I paid Calor gas a monthly direct debit for supply. They would monitor the meter and auto-fill it up when needed. They have contacted me to say they incorrectly charged the occupants prior to myself for two fuel…
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Can energy suppliers insist you stay in credit?
victor2 said: When payment by direct debit was first introduced, you would expect your account to be in credit over the summer and debit over the winter. Now it seems suppliers want you to always be in credit. Can they enforce this?
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Flight time change
Hi we booked a jet Jet2 flight in February for the 29th December from Glasgow to Alicante at 11am as I am disabled the flight time is the most important thing for me, we booked early and paid £171 p.p much more than we normally pay because of the time. Last month Jet2 changed the time by nearly 5 hours to 6am my worst…
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Last minute flights
Hi looking for flight to Alicante in Jul but they have risen quite a bit now. If I wait until last minute will the prices drop to get rid of remaining tickets ?
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Are package holidays worth it?
Never booked a package holiday before - always done separate flight and accommodation. Are they worth it? And is it still worth it if you're booking alone, or are the savings in booking for 2+ people? Thanks.
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Should I be buying branded sun lotion?
Or will supermarket and other cheap versions do just as well?
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buying from a site you are unsure about
If you buy something from a site which you are unsure about, but use a credit card (and it's over a hundred pounds) as a form of insurance, can you get the money back if a) the site no longer exists and b) you have no email from the site acknowledging your purchase ?
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Nationwide ppi advise Ltd
Have been trying to get in touch with the company but have not had a reply. They have received a refund from hrmc, which I had confirmation from in the form of a letter. Is this company a scam
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My Boots Advantage card points were stolen. Can I get them back or what can I do?
Hi Katie On 23rd December, over £600 of my Boots advantage card points were used in a store in a London, across 4 transactions and I have been left with £4. My Boots card was locked away at home (where no-one else was present) and I was out of the country on holiday for several weeks before and after this date. This…
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Text messages from family members who have supposedly lost their phone.
Every few weeks I get a text, supposedly that one of my kids has lost their phone. My classic reply is to ask “which one of you now?” To which there is often the reply “the elder one”. I doubt anyone would reply with anything other than their name. I know in the UK you are told to forward the message (or copy and paste) to…
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(Via Instagram) Why are there so many scams and not enough being done about them?
We've received a few questions via MSE's Instagram account. Here's one of them: "Why are there just SO many (scams) and nothing seems to be being done about them?!"
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Cryptocurrency
Is there any platform that is not a scam we all know bitcoin/crypto is a risk but would be great to know from the start if it’s legitimate
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Already redeemed store bought Amazon gift card.
Hi Katie! My daughter recently bought her son a £50 gift card from Tesco which he found had already been redeemed when he tried to use it. He realised that the packaging had been tampered with. Daughter has been to Tesco more than once and they refuse a refund or to investigate as it is Amazons' problem, they say.....…
