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What should I do if I think I'm being scammed?
This is a question that pops up a lot on the Forum. If I think I'm being scammed, what should I do?
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How can I be sure a call or text is from my bank?
I'll kick things off with the first question. Sadly we often hear about scammers who call or text people, pretending to be their bank. How can I make sure a call or text that looks like it's from my bank really is?
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Marketplace scam
I’ve been scammed on Marketplace. I’m resigned to the fact there probably nothing I can do but wondered if there is? Facebook have no way of reporting this that I can find. The seller is still listing and not responding to messages. Is there anything I can do?
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What steps can I take to protect myself from scams?
In general, what are some steps I can take to protect myself from scams?
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(Via Instagram) What are the latest scams to be aware of?
We've received a few questions via MSE's Instagram account. Here's one of them: "What are the latest scams to be aware of?"
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Discount Gift Cards
I have had a couple of bargains in the past by using Money I have banked in a Cashback site to buy discounted Gift Cards. Then it was Zeek. Are there any similar sites around ? You can still buy the Gift Cards with Cashback but they are just Face value.
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If I buy something in the sales, what are my return rights?
Chipping in with a question that gets asked a lot elsewhere on the Forum. What are my return rights if I've bought something in the sale?
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Black Friday or Christmas sales - which is best?
I'll get things started with the first question. Am I more likely to find a bigger discount during Black Friday OR the pre-Christmas sales?
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Over 65s
Hi, what deals are available for the over 65 folk amongst us, please?
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Are fancy advent calendars worth it? any deals around?
So many beer/candle/bath bomb/stationery advent calendars out there. Are they a gimmick or are they good value? Thankyou.
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Xbox deals/Xbox bundle deals?
Where's best to find deals on Xbox consoles before Xmas? Also open to getting Xbox bundle deals which include popular games. Thinking of presents for the nephews.
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Lowest standing charges?
My home is well-insulated and I can bear a little cold. Is there any provider with low standing charges so that I can save money by using less energy? (I pay for gas and electricity by monthly direct debit.)
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Help please with energy process…
Sorry for being a bit vague but I am sure Martin sent out a communiqué which detailed the way to deal with energy companies and it ultimately needed with the ombudsman…it talked a lot about the energy company being expected to reply to the customer within 28 days and went on to detail the cost to the energy company (£500 I…
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EON Next has refused to give my refund form my final bill after Symbio collapsed-what should I do?
I finally received my final bill from symbio administrator on
the April 11th 2022 previous one was 5th
October 2021 which has an estimated reading even though I have been
on a smart meter since May 2021 although symbio never took a reading
from it.The amount I am owed is £197.56 which is a lot of money. I have called and…
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What action's being taken to improve the energy market and when might we see real progress on that?
I see Martin recently met with people to discuss radically improving the energy market. Do we know more about what they're working to improve and when we might see some real progress with that?
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1 bedroom new build - payment options
I'll be moving into a 1 bedroom new build on my own in about 2-3 weeks. I haven't looked into energy bills as I'm so confused. I'm not sure whether paying direct debit (risking a high payment due to lack of history for the homes / not knowing my usage) or whether paying monthly/as my bills arrive is the better option? I…
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Typical household - typical bill - what does this meaningless gibberish actually mean?
The headlines are indeed hideous - are frequent and serve only to worry people. So what exactly is a typical bill?
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Electricity and Gas Standing Charges
I know the unit price of my electricity and gas are rising, but why has my standing charge gone up by over 100%
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Fixing and Cooling Off periods
So I've read a few messages about people thinking about fixing now before the cap is announced, and then if it's not so bad they can back out of their fixed rate and revert to SVR or similar as they are within a "cooling off period" The cap date is 26/8 ( for October I believe ) - if I want to use a cooling off period is…
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Should I fix?
Current contract, expiring 17/8 Electricity usage 2,312kWhElectricity unit rate 18.90p per kWhElectricity standing charge 21.67p per dayGas usage 5,929kWhGas unit rate 3.46p per kWhGas standing charge 26.33p per day Fixed offer EON Next Online v18 Electricity Daily standing charge 32.14pUnit rate 54.40p per kWhAssumed…
