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More NPB's since ebay feedback changes

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  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That is not true.

    I have bought more than one item from the same Seller on IPBIN and the Seller has simply refunded me the postage combine afterwards.

    But that is not an automatic process using combined postage rules as we currently have, and besides, to send a money transfer back to the buyer costs them fees of 3.4% + 20p. I am using a business paypal account so even after the paypal T&C's change in July, it would still cost the buyer to receive a refund in the future.

    Also, I would be receiving multiple payments, each one of them costing me 20p + 2.9% (my current merchant rate), rather than one transaction with a 20p and 2.9% fee.

    If I increased my P&P rate or BIN price by 25p per item to offset this, then I'm pretty certain it would have a negative effect on my sales, and my current margins are squeezed enough without having to compensate for an ebay/paypal operational oversight.
    <--- Nothing to see here - move along --->
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