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Help with Joint account

My SD had a joint account with her ex. She called into the bank 3 months ago to take her name off it, which they said they had done (thought it odd at the time).

Her ex has run up a big debt on the acount & not repaid any. When she called the bank about it they admitted that she had called in & also admitted they had given her duff info about it being closed down/name took off.

They claimed that they had sent her ex (a**eh**e:mad: ) a form about it to sign & return which of course he ignored. Instead of letting her know there was a problem, they upped the overdraft for him.:rolleyes:

Is there anything she can do about the debt? they claim they have now frozen the account but its a bit late now.:mad:
Tallyhoh! Stopped Smoking October 2000. Saved £29382.50 so far!

Comments

  • LilacPixie
    LilacPixie Posts: 8,052 Forumite
    think she will need a bit of specialist advice if the back claim she is jointly liable for the debt.
    MF aim 10th December 2020 :j:eek:
    MFW 2012 no86 OP 0/2000 :D
  • tallyhoh
    tallyhoh Posts: 2,307 Forumite
    Part of the Furniture 1,000 Posts
    Thanks, but money is a bit short for her, is there a cheap route she can take.
    Tallyhoh! Stopped Smoking October 2000. Saved £29382.50 so far!
  • HHH_2
    HHH_2 Posts: 442 Forumite
    Try the CAB (its free) it certainly seems like she has a case as the bank have admitted to giving her the wrong information. I hardly think they can make her accountable for the debts run up.
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