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Pension Transfer Via Cavendish

How long does it take to transfer a stakeholder pension?

I'm trying to transfer my stakeholder pension from Virgin Money to L&G using Cavendish. I received a letter from Virgin Money at least 12 weeks ago, informing me that that they had sent the fund value to L&G. But since then nothing.

I have had to continuously chase Cavendish for details about what is happening, ( forgotten forms, forms sent twice, L&G didn't tell us this ) yet I
still have no documents for the new stakeholder.

Anybody else have problems?

Neil Munn
This discussion has been closed.
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