Dr receptionist

LittleVoice

jobbingmusician wrote: »

I would not use the phrase 'countering aggression' - this sounds confrontational. 'Defusing aggression' might be a better phrase.

Yes, even better. I wanted to get away from "aggressive".

Littleali21

good luck

this is also something i want to get into

and whilst i have great qualifications, the "no experience" rejection letter keeps coming back to haunt me

i hope you have more luck

keep us updated

aylesby

Mrs A started as a Dr receptionist four years ago. She had no experience and neither have all the new people that have started since. She did EDCL to ease herself back to work after 14 family years. EDCL is recognised by the NHS and she has moved more into accounts and IT doing less reception now. She has always loved working there. Where she works the receptionists do a regular pattern of early starts 07.45, middle 13.00 and late shifts 15.00 of 4 to 5 hours each making 21 hours a week over four days with contractual overtime to cover for colleagues absences and holidays. Be prepared to see the public behave without any manners and blatantly lie to get what they want. By the way it will always be your fault when things go wrong

safesound

aylesby wrote: »

Where she works the receptionists do a regular pattern of early starts 07.45, middle 13.00 and late shifts 15.00 of 4 to 5 hours each making 21 hours a week over four days with contractual overtime to cover for colleagues absences and holidays. Be prepared to see the public behave without any manners and blatantly lie to get what they want. By the way it will always be your fault when things go wrong

Remember I've worked in retail for 8+ years, the lying and lack of manners a normal day for me and the always your fault? Its been my fault someone bought the wrong toilet roll in the past, so its not a big issue for me. :rotfl:

This job is 27.5 hrs a week afternoons. I still haven't figured out how they split that but I suppose its something to ask if I get an interview

safesound

I have to say I'm getting a lovely vibe from this thread. Not one person has posted and said 'ooh my mother/sister/wife worked for a doctors and HATED it there' or 'I wouldnt work as a doctors receptionist if I was paid a squillion pound an hour'. Its very heartening to hear everyone who knows someone who works or has worked at a surgery is/was really happy there.
Now I really, really want to get an interview for this job. :j

jobbingmusician

If you would like me to comment on your application, I'm very happy to do so. PM me and I'll let you know my email address. (You can remove your name/address and the names of your schools and any previous employers before sending it, for your safety!)

I work as the CEO of a charity, and so have lots of experience at shortlisting applications!