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Direct Debit Hell turns into huge Interest Rate charge

I have recently been charged £100 fees as I had a temporary glitch in an otherwise perfect payment history. I guess with the cost of living rising at what I reckon is at least 20% real world inflation we are all struggling:confused:

I know DDs are handy but they take your flexibility to adjust monthly settlements and £100 charges is outrageous so I cancelled them in favour of GIRO or Debit card.

I have just been charged a whopping 62.9% (APR) interest by esure because they refuse to be paid by Debit card each month rather than DD.

Watch out folks! If you cancel you DDs these big companies seem unable to cope with normal people!

Stuart

Comments

  • shed35
    shed35 Posts: 241 Forumite
    Part of the Furniture 100 Posts Academoney Grad Combo Breaker
    Fazzer wrote: »
    I have recently been charged £100 fees as I had a temporary glitch in an otherwise perfect payment history. I guess with the cost of living rising at what I reckon is at least 20% real world inflation we are all struggling:confused:

    I know DDs are handy but they take your flexibility to adjust monthly settlements and £100 charges is outrageous so I cancelled them in favour of GIRO or Debit card.

    I have just been charged a whopping 62.9% (APR) interest by esure because they refuse to be paid by Debit card each month rather than DD.

    Watch out folks! If you cancel you DDs these big companies seem unable to cope with normal people!

    Stuart
    What was this for?
  • Clive_Woody
    Clive_Woody Posts: 5,947 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Fazzer wrote: »
    ...they take your flexibility to adjust monthly settlements...

    Do you mean that they do not allow you to pay less than you agreed to pay when it suits you?

    :D
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Fazzer wrote: »
    I

    I have just been charged a whopping 62.9% (APR) interest by esure because they refuse to be paid by Debit card each month rather than DD.

    Watch out folks! If you cancel you DDs these big companies seem unable to cope with normal people!

    Stuart

    So because you cancelled the agreed method of payment (and the discount you get from DD) esure now wish to charge you more for a method not originally agreed and more expensive for them to process. mmm

    Sounds fair enough
  • puppet1984
    puppet1984 Posts: 125 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    2 years ago?
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