Wescot pursuing settled debt

pamril1

My OH has recently got his credit file and there are 2 defaults for the same debt. It was in relation to a vodafone account (default 1) and was passed to Fredrickson International. This debt was paid by DD to Fredrickson and settled in Dec 2006. Some weeks ago he gets his 1st letter from Wescot demanding payment(default 2). According to the report Wescot took over and issued a default on this, he received no correspondence that Wescot had the debt at any time and as I said was settled with Fredrickson. After many letters and copies of bank statements being sent I finally got Wescot to look into things but they said it will take 7 weeks (that was 9 weeks ago).
He now gets his report to to find that Vodafone is not marked as settled and a default by Wescot made in Oct 2006 (he never looked at his report b4 now!)
How do we go about getting the vodafone account marked as settled and the Wescot default taken off his report completely?
Obviously Fredrickson never passed on that this account was settled!!!:mad:

cooldaddy08

Hi there pamril1,

This certainly sounds like a complicated issue and can understand that you're both eager to get it sorted out.

As I'd like to take a look at the account to see what's already happened and what needs to be done it'd be great if you could contact Vodafone's Forum Intervention Team through this link and to make sure your email comes straight through to us you'll just need to include the code FIT135 in the body of your email.

All the best and look forward to hearing from you soon.

cooldaddy08

Vodafone UK

fermi

Hi cooldaddy08

If you are here posting on behalf of Vodaphone, then you need to get yourself added to this list:

Link: Companies with permission to post