Free Robolux Fan Heater (Worth £9.99)

Prudent

I had no problems with this code. I got the fan heater and an invoice for £0.00

AnnieP_3

I am still arguing with them over this. I have posted a message before but can't find it! I sent them a copy of the original advert and this is the reply I have got from them, I think it will be going back!! Although the original confirmation email said a balance of £0.00!! AnnieP

Thank you for your email.
Unfortunately, as our offers are non-transferable, we cannot apply the discount to your order.
Kind regards
Katie Horn
Daxon Customer Care Advisor

AnnieP_3

I received this email from them this morning, I got the deal through you, but also saw it on HotUKDeals, should I just send it back and say nothing??


Thank you for your email.
On checking our records, we find that this order code was not sent to you by La Redoute. Promotions are sent by our Marketing Department and must only be used by the customers we issue them to.
We are currently investigating this order code for fraudulent activity, and would greatly appreciate any information you could provide as to where the offer was obtained.
Kind regards

Please help AnnieP

magoogy

i got the following email;-

Thank you for your email.
Upon checking our records, we are unable to find the order code (0665) you have
used being sent to you.
May we advise you that all account activity is monitored and order codes are
only intended for use by the recipient. We are sure you will understand that in
order for us to allow such generous discounts, the order value must meet the
specified criteria of a minimum order value of £15.00.
To eradicate the misuse of order codes, please forward to us a copy of the
promotion you received regarding this specific discount.
Kind regards
Dawn Wodecki
Daxon Customer Care Advisor


nooooooo - already opened all the goods i ordered and thrown the packaging - gonna have to chalk this down to experience...