Clubcard Deals Refund Q

mousytrap

Hi all,

I have some expired Days Out and Theme Park vouchers that I want to write in for a refund on but I have a little problem...

They were ordered via two different clubcards and I didn't write down the serial numbers of the vouchers on the letters when they arrived. Now I don't know which is which unless I hazard a bit of a guess based on the serial ranges remaining. (Some of the vouchers I received were used so they don't total the amounts on the letters).

Just wondering if anyone's got any idea how to link the serial numbers to a clubcard number, to a booking reference or to the 12 digit alphanumeric online code.

The orders were from June and August last year.

Has anyone asked for a refund on the wrong account and either got away with it or had trouble?

Thanks
mousy

burcrita1

once we had same problem but they sorted it out over the phone.they said''everything they need is on the system'' they have transfered back to our clubcard account,which we have received with next statement.
i hope it helps

mousytrap

Cheers. I *think* I've worked out which accounts they would have come in on so just hope I'm not drawing attention to myself if I stuff up. (Only about 75pc confident)

mousy