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Still no cheque from the Metroku Comp

I received a WEM on 31 March advising I was the daily draw winner and that i would receive my cheque within 14 days. I have emailed on numerous occassions only to have received 1 response which advised my cheque would be sent in 14 days.

I have still not received the cheque and when my mum called the number on the email for me today she said the gentleman she spoke to was extremely rude and just said it would be sent at some point.

Any one else had any problems?
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Comments

  • comping_cat
    comping_cat Posts: 24,006 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Im sure some others have had problems - hopefully they might be around later!!!
    I hope you get your cheque soon x
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It happened to me - i called the number on the WEM and spoke to somebody called Lawrene was very helpful - maybe call again and ask for him?

    There was about 3 of us at the time and we all called - we won on 12th march and finally got the cheque last week.

    Good luck :)

    xxx
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • hjb123
    hjb123 Posts: 32,002 Forumite
    hope you get it sorted soon
    Weight Loss - 102lb
  • horseykirst
    horseykirst Posts: 11 Forumite
    oh great so if you got yours last week and you won on 12th March maybe I will get mine in a couple of weeks as I won on 28 march
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    oh great so if you got yours last week and you won on 12th March maybe I will get mine in a couple of weeks as I won on 28 march

    That was my birthday! lol

    I'd try calling again hun - mine said i'd get it within 28 days, and it took ages!! Lol.

    The name on my email was david but he wasn't very helpful - i found the other bloke was i suggested in my other post :)

    Give them a call at least that way you will know its on the way - i got mine last week and the cheque was dated 1st may!

    xxx
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • horseykirst
    horseykirst Posts: 11 Forumite
    thanks very much for that, yes the name on mine was David T and that is who my mum has spoken to today I believe.

    Hopefully it should come through soon. It's my only ever win so I'm really disappointed at the moment
  • NOSONDDU
    NOSONDDU Posts: 13,714 Forumite
    1,000 Posts Combo Breaker
    good luck, hope it is sorted soon
    "Every day when I wake up I thank the Lord I'm Welsh" Cerys Matthews
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    thanks very much for that, yes the name on mine was David Thompson and that is who my mum has spoken to today I believe.

    Hopefully it should come through soon. It's my only ever win so I'm really disappointed at the moment



    No prob's, he wasn't very helpful when i spoke to him!

    Let us know when you get it :)

    xxxx
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • molly14
    molly14 Posts: 144 Forumite
    Hiya, I won on the 26th March (I think) and haven't received my cheque either. I've emailed a couple of times but no response so rang on Friday. I spoke to David Thompson (who I agree wasn't particularly helpful). He said they'd been a delay and they should be out in the next couple of weeks. Fingers crossed!
  • horseykirst
    horseykirst Posts: 11 Forumite
    Thanks molly14. I'm keeping my fingers crossed, I really hope we get them soon as I've promised myself a shopping trip as I always, always pay all my left over wage off my debts so it's the first time in about 18 months I will of had any extra to treat myself with!!!

    Keep me informed I'd love to know how you get on too
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