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Help re debt repayment arrangement?

I am a newbie & am unsure where to post my question but here goes. After a accident 4 yrs ago I am now disabled & hubby is my carer so both now unable to work. Thrown into chaos an unable to honour existng debts CAB helped us claim all benefit entitlements etc & to established agreed minimum repayments & freeze interest to everyone we owed monies to from the onset. Recently we have been getting relentless calls from a debt collector & now another one has taken over regarding an outstading £4,000 bank overdraft for which we have been paying off the agreed amount every month. They say we have defaulted & have made no payments whatsoever for four years!! I have explained that I pay the agreed amount & I have written to the bank involved to confirm wether they have received my regular payments & to establish what is still outstanding etc but they do not respond. Where do I stand with this? We only have benefits to live on & cannot increase the amount agreed but the debt people keep saying I must pay in full because they say I havent been paying. I make the payments regularly on line through my current bank but I have no statements & it will cost to get them to send me copies. I dont understand why the bank I owe to wont respond to my letters?

Comments

  • Poppycat
    Poppycat Posts: 19,899 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    NANANINANOONOO you might be best asking in Debt-Free Wannabe
  • Hi Poppycat thanks for that I will try there.
  • sra
    sra Posts: 4,676 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    MOVING THREADS FOR BETTER RESPONSES

    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL]
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