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Free Advice

sarah1972
sarah1972 Posts: 19,450 Senior Ambassador
Part of the Furniture 10,000 Posts Homepage Hero Photogenic
Just after a bit of free advice please.
Please move this somewhere more appropriate if necessary.

I have been refunded twice for a cancelled flight from Easyjet, once in April and once yesterday.

Are they allowed to pull it from my bank account if they realise their mistake?

Not sure what to do really as I had to wait 3 months for them to process it after their takeover of gb airways.

Thanks for all your advice.
:j
I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

Comments

  • lannyloo
    lannyloo Posts: 922 Forumite
    If i was in your situation i would contact them and be up front that they had made 2 payments, i prefer to be honest about these things.

    My mum and dad are having a bad time claiming their money back from Easyjet, they are dragging their feet about it all.
  • Rex_Mundi
    Rex_Mundi Posts: 6,310 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email !!!!!!.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • sarah1972
    sarah1972 Posts: 19,450 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Anyone heard of the Estoppel Law?
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • G42
    G42 Posts: 198 Forumite
    If you paid someone twice in error would you want your money back?
    You know it was a mistake so what are you complaining about?
  • geordie_joe
    geordie_joe Posts: 9,112 Forumite
    1,000 Posts Combo Breaker
    G42 wrote: »
    You know it was a mistake so what are you complaining about?


    I can't see that the OP was complaining, just asking what to do about it.
This discussion has been closed.
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