We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Refund offer from Mortgage Broker

13»

Comments

  • adason
    adason Posts: 23 Forumite

    1. How many product providers the firm had access to
    2. were you charged a fee for the advice
    3. did you receive a reasons why letter explaining why they recommended that product?
    4. did you receive a copy of the mortgage quotation?
    5. did you have adverse credit when you applied for the mortgage?
    6. Does the adviser have a copy of the research they did on file?

    1= All of them they said
    2= yes £1000
    3= no
    4= no it was a writen on peice of paper with 3 options all from GE money
    5= yes but no deafaults for 5 years all creditors registered satisfied we just didn't earn alot to get on the ever climbing market so were delghted to know we could get a mortgage
    6= i don't not sure if they will
  • adason
    adason Posts: 23 Forumite
    Re the compensation the letter doesnt really give enough away to say whether you should accept the offer or not. You may be entitled to more, or, it may turn out that you have not been misold and its just the firm didnt keep adequate records in the FSAs view. If thats the case then you shouldnt take the money on moral grounds.

    if they haven't kept adequate records we will never know if it was misold or just rubbish housekeeping on their part, so morally i think i have the right to take the high ground and will certainly want to accept the money either way.
  • adason
    adason Posts: 23 Forumite
    Tiddler wrote: »
    Just skim reading the posts can't see where you say what size of mortgage you have, what term it was taken out for, and what credit problems you had

    mortgage is £114950 over 25years i had 3 defaults on store cards from when i was 18 i paid them all off though being 21-22 and applied for my mortgage aged 23.
  • MortgageMamma
    MortgageMamma Posts: 6,686 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I cant believe you never got a quote. you could ask for you £1,000 back as well.
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Absolutely!

    Ask for your Brokers Fee back as well if they are admitting/or can't prove that they were giving you the best advice.
    I am a Mortgage Consultant and don't like to be told what I can and can't put in a signature so long as it's legal and truthful.
  • adason
    adason Posts: 23 Forumite
    I cant believe you never got a quote. you could ask for you £1,000 back as well.

    Just to clarify Mamma we had a scribbled hand written offer of 3 interest rate options with one lender, our final chosen option we have a printed quotation, i think i will just call the FO on monday and see if they can give me any advice and pending that conversation i will accept or make a full complaint.

    thanks for everyones help with this thread
  • MortgageMamma
    MortgageMamma Posts: 6,686 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    plus interest of course. thats your money, it should have been in your pocket. so you want the brokers fee plus interest. if its been built into your loan you will have paid a fair bit of interest on it. If you paid it cash then you could have earned a fair bit of interest on it.
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • jamesd
    jamesd Posts: 26,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    adason, how high were the values of the store card defaults?

    I have the initial impression that you were sold a sub-prime mortgage when you should have been sold a near-prime or even prime mortgage instead. And that their inadequate records are likely to be the only reason why they can't determine that they mis-sold the mortgage to you.

    So, ask them to verify that their records show the correct default and satisfied condition of your debts and tell you the different costs of prime, near-prime and alternative sub-prime lenders who would have considered your case and which were approached but declined to take the business.

    A major mis-selling problem with sub-prime mortgages has been selling them to people who were unsure of their ability to get a mortgage when they could have qualified for prime or near-prime rates from some lenders. Depending on the amounts your description of your circumstances seems to fit this profile of uncertainty and mis-sale.

    I suggest not accepting their offer until you find out their response to the questions I've suggested above.
  • homer_j_3
    homer_j_3 Posts: 3,266 Forumite
    when was the mortgage advised?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.9K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.5K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.