Claim letter for Halifax loan statutory interest

sparky0107

Morning All,
Could someone please take a look at the wording of this letter to see if it reads OK. Any help is very appreciated


Dear Sir or Madam,

Thank you for your remittance of £378.24 in regards to my claim for mis-selling of Payment Protection Insurance (PPI). I accept this sum, as a gesture of goodwill. Not full and final settlement. You have not added the 8% statutory interest of £30.26, which would have been added had I taken my complaint to the County Court.

Unless I receive this 8% statutory Interest I will be taking this matter to the Financial Ombudsman Service (FOS).

Yours Sincerely

dnadny

I would call it an Interim payment rather than a gesture of goodwill and then make it clear this is not in full and final settlement. I would then say...

" I note that you have not included in your calculation the 8% statutory interest which I would have been entitled to should I have taken my claim to court. I therefore look forward to receiving the sum of £30.26 in respect of this element of my claim.

Please note that should I have not received a satisfactory response within the next 14 days I will not hesitate to forward this matter to the Financial Ombudsman"

Hope this helps