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Barclays CDL repayment reminder letter mistake led to charges

indierocker85
indierocker85 Posts: 2,082 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
:mad::mad::mad::mad::mad::mad:

I have a CDL with barclays, and have been using another bank for my main current account due to masses of complaints against barcalys. Basically I got a letter in April stating that my first repayment should start as of 6th June. So I thought right ok I can make arrangements to put money in on the 4th - 5th and this would cover it. Well today I got a letter saying that they tried taking payment on 6th of May, no funds and charged me £35 and now charging me interest daily. I have called them and they saying that I have to wait 5 days for a letter to simply advsie me that a complaint has been logged. Who is best to ring, or if I ring back what is best thing to say / threaten them with. I am depositing no money for payments until I see this charge and interest refunded?

Please help
Live for what tomorrow has to bring, not what yesterday has taken away

Comments

  • CLAPTON
    CLAPTON Posts: 41,865 Forumite
    10,000 Posts Combo Breaker
    how did you put funds in ? were they cleared by the 6th?
    do the funds show on your online statement?
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