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Distance Selling Regulations and Refunds

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Comments

  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dmg24 wrote: »
    If the items do not fit it does not mean that they are the wrong size! Every store has different sizings, so it is just unfortunate that they are not the correct sizing for you. It certainly does not mean that they are 'not as described' under SOGA (you would get laughed out of court if you tried to argue that one!).

    If an item was truly 'not as described', then it would be e.g. labelled a size 14 and actually a size 18 i.e. a massive difference.

    If you don't like it then you should go to stores and try clothing on, or order the correct size!

    That is why we have the Distance Selling Regs, also not all online suppliers have stores
    Don`t steal - the Government doesn`t like the competition


  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    derrick wrote: »
    That is why we have the Distance Selling Regs, also not all online suppliers have stores

    But the DSR's do not override common sense. All because something does not fit it does not make it fit for purpose! If you think it does, then please take a case to court ... I would love to watch the reaction of the judge!!!
    Gone ... or have I?
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dmg24 wrote: »
    But the DSR's do not override common sense. All because something does not fit it does not make it fit for purpose! If you think it does, then please take a case to court ... I would love to watch the reaction of the judge!!![/quot

    But they are there for people to check the purchases, then they can return them without reason, maybe the OP should clarify why the are the wrong size re their post #8.

    If the retailer has sent the wrong size they should not pay any postage, if not and the OP has just changed their mind then they will have to pay the return postage, if this was in the T&CS.
    Don`t steal - the Government doesn`t like the competition


  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    derrick wrote: »
    dmg24 wrote: »
    But the DSR's do not override common sense. All because something does not fit it does not make it fit for purpose! If you think it does, then please take a case to court ... I would love to watch the reaction of the judge!!![/quot

    But they are there for people to check the purchases, then they can return them without reason, maybe the OP should clarify why the are the wrong size re their post #8.

    If the retailer has sent the wrong size they should not pay any postage, if not and the OP has just changed their mind then they will have to pay the return postage, if this was in the T&CS.

    Looks like you are contradicting yourself now! :confused:
    Gone ... or have I?
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dmg24 wrote: »
    derrick wrote: »

    Looks like you are contradicting yourself now! :confused:

    How?......
    Don`t steal - the Government doesn`t like the competition


This discussion has been closed.
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