Sky Problem need help please

Tariq2009

Hi guys need urgent help I have introduced a friend to sky in November 2007 and received email from them to confirm my free sky+ and i did that ,I heard on Watchdog people been waiting for more than a year for there sky+ and £50 vouchers and no hope for them .So i went cancelled the direct debit with one month payment on hold and contacted them and told them they will get the payment when they send me my Sky+ box .But they send me to collection department and last week I called them upon receiving there letter for £17 standing balance i called them and ask them to deliver my sky and get the payment ,they said it is not in there hand but they will ask sky but now i received letter again on Friday saying that they can confirm the payment is required .That means that sky is not interested in sending me my sky+ box but they want there money to be collected by collection company .Any HELLLLLLLLLLLLLLLLLLLLLLLLP what to do should I keep refusing to pay thanks

jonesMUFCforever

The problem is that the promotion and your subscription are two completely different things.
You are contracted to pay £x per month to sky for either the minimum period you signed up for or give one month's notice if you have been with them a long time.
To answer your question you need to pay the outstanding amount pronto.

Then you can start complaining to sky about not receiving your sky+ box.

Tariq2009

jonesMUFCforever wrote: »

The problem is that the promotion and your subscription are two completely different things.
You are contracted to pay £x per month to sky for either the minimum period you signed up for or give one month's notice if you have been with them a long time.
To answer your question you need to pay the outstanding amount pronto.

Then you can start complaining to sky about not receiving your sky+ box.

Thanks for reply ia m not on contract i have finish the contract and can leave them anytime i want with out any notice

Ice_2

just cancel the whole thing and say your off to virgin that should shake them up abit...:D

Tariq2009

Ice wrote: »

just cancel the whole thing and say your off to virgin that should shake them up abit...:D

DO they care at all if we leave them ????

jonesMUFCforever

Tariq2009 wrote: »

Thanks for reply ia m not on contract i have finish the contract and can leave them anytime i want with out any notice

You are contracted to give a month's notice.
Not sure whether sky bill you in advance or in arrears.

Ice_2

Tariq2009 wrote: »

DO they care at all if we leave them ????

they are probably holding on to the seat's of there chairs at the moment wondering how many customers are going to jump ship and go with the NEW free sat that has just been launch....:rotfl:

jonesMUFCforever

Not many in my estimation - a box another receiver and about £200!
Freeview boxes cost £20.

I know which I would go for.

Ice_2

jonesMUFCforever wrote: »

Not many in my estimation - a box another receiver and about £200!
Freeview boxes cost £20.

I know which I would go for.

actually the standard freesat box is about £50...
the HD boxes start at £120...
by the end of 2008 they are hoping to have 200 channels for you to view free of charge and you can use these boxes with the standard sky dish...
however if you want a HD box you'll need a quad LNB on the dish
standard installion is £80 but that includes the dish...
hope that helps...ice:D