French Connection

lexie55_2

I bought an item from French Connection, was told when buying had 28 days to return item if not suitable. Returned item within 3 days but was told would only receive credit note... Is this right????

durham_girl

They don't have to give you a refund unless the item is faulty. Most places do, but they are not required to.

marbella

Same happened to me in G-Star Raw and now I have a credit note and can't find anything to buy,

Brian_Bullocks

durham_girl wrote: »

They don't have to give you a refund unless the item is faulty. Most places do, but they are not required to.

Yep, that's it in a nut shell.

Brian_Bullocks

marbella wrote: »

Same happened to me in G-Star Raw and now I have a credit note and can't find anything to buy,

Sell it on eBay.

dmg24

marbella wrote: »

Same happened to me in G-Star Raw and now I have a credit note and can't find anything to buy,

Same with Ted Baker, along with a suggestion that maybe I buy a larger size in future. :eek:

saintscouple

If a button became very loose, it would be very unfortunate...... but also faulty would it not?

Brian_Bullocks

saintscouple wrote: »

If a button became very loose, it would be very unfortunate...... but also faulty would it not?

This is SO obvious, why can't people find a piece of "loose" stitching on a garment made in a sweat shop in China, Bangladesh, India or Vietnam?

catherinehenderson1972

Same thing happened to me years ago in River Island. I have never spent a penny in there since and I shop a lot.

tightus_wad

Same as Catherine above - but in FrenchConnection - never shop there now, and I still have the credit note 3 years later....Hmm..time to move on I think!