What's wrong with PC World etc?

cruyff73

Looking at buying a laptop and have seen quite a few posts suggesting not to buy from PC World, Curry's etc. Any particular reason?

tom9980

Poor service and support, wrong information being given by inexperienced sales staff and overpriced goods apart from the odd deal here and there if you know what your looking for and its no wonder we say stay away :rolleyes:

superscaper

Maybe I'm very unlucky and everyone I know is, but I actually can't remember a single time when I've heard a staff member of PC World give technically correct information. Ok I don't go there much myself but I'll quite often get a phone call from a friend or family member asking if what they've been told is right and it never has.

custardy

tbh its fine for when you know what you want and its on the shelf.
last thing i got was a reasonably priced sata drive

however most stuff is overpriced,out of date stuff
worst offender ive seen recently was a £15 ide cable :eek:

HoofeHearted

Last time I went into PC World it was great. I needed a USB keyboard and my local pc techie shop didn't have any in stock. I went into PC world, couldn't find the shelf where the keyboards were. Asked a PC World 'salesman/techie' guy and he took me directly to the correct shelf.

Bonus was it cost less than my usual pc techie shop sold them for.

Still wouldn't buy a pc from them.

[Deleted User]

HoofeHearted wrote: »

Last time I went into PC World it was great. I needed a USB keyboard and my local pc techie shop didn't have any in stock. I went into PC world, couldn't find the shelf where the keyboards were. Asked a PC World 'salesman/techie' guy and he took me directly to the correct shelf.

Is this how we now gauge a good experience with PC World

benjus

They do sometimes have some good deals on headline items, but tend to compensate by overcharging elsewhere. They used to sell standard USB cables (e.g. for a printer) for £15 - when a functionally identical cable could be bought from ebuyer for about 50p or at a local market stall for a couple of quid.

As other people have said, if you know what you want and have checked that the price is competitive, they are OK - but don't rely on the sales staff to do anything more than read out the product card to you.

sjc_2

I've used them a few times bits and pieces. 320GB WD Passport Drive, Samsung 22" Monitor, Graphics Card etc but never a full PC.

The thing that annoys me with them and Currys, Dixons, Comet etc is in the shop the price is say £100 order and reserve on the Web walk in shop with reservation number and get the same item for £75.

At the end of the day, if you know exactly what you want down to make & model, you've done your homework and checked the prices, they can be pretty good.

Ice_2

I bought a fridge/freezer from curry's wont be going back there ever...comet on the other hand are nearly always very helpful...currys didn't want to know about my dodgy f/f so I am having to buy a new one just after a year from that one...not funny when you have to fork out ace amount of money for something that is gonna go bad after 6 months...try acer direct or comet for a laptop they are always helpfull...:D

Millionaire

Ice wrote: »

comet on the other hand are nearly always very helpful

try acer direct or comet for a laptop they are always helpfull...:D

Must be your local comet http://forums.moneysavingexpert.com/showthread.html?t=798951&highlight=comet+laptop+refund

Mado

What is right with PC world?