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First Direct - customer service not very good
Comments
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dmarks:- Have you had confirmation that the drawdown went ahead yet??
You are aware that Northern Rock will have applied to your bank (no matter who you bank with) 2-3 days before today to collect that payment right?
How is this FD's problem? Northern Rock 2-3 days ago, only had your word that you were closing the mortgage, they will still collect up until they have the money. If Northern Rock have collected too much money it is them you need to be chasing.
Please do update the thread once you are armed with all the facts, as i too have a remortgage that is scheduled to complete on a future date...0 -
I would be interested to know wether the OP did get their mortgage drawn down yesterday, perhaps they might like to confirm wether it happened or not?0
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it probably did go ahead, what a crank0
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