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Help please ! I can't delete email messages.

georgiac
georgiac Posts: 1,189 Forumite
Part of the Furniture 500 Posts Combo Breaker
I have a bizarre problem with Outlook Express.

I receive messages as usual but I can't transfer them into the delete folder.

Please does anyone know how to overcome this problem?

I am using XP and OE6.

Thanks.

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    How are you trying to delete the message? Right click on the message in the messages window, Delete.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • totalsolutions
    totalsolutions Posts: 3,110 Forumite
    I have had this , it turns out 1 message is corrupt. Try deleting a few rather than all at once. You are then left with just the 1 that does not delete, there is a bit about in on ms site.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    When did you last compact the folders? File, Folder, Compact or Compact All Folders.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • georgiac
    georgiac Posts: 1,189 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Many thanks for the replies.

    I have no idea how but the problem has gone .... for now!

    I compacted the folders and got rid of a few individual messages as advised above, and hey presto -gone.

    So thanks again and hopefully that will do the trick.

    Cheers, gc
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