Problem with Clydesdale Financial Services (now called Barclays Partner Finance)

ILW

FlipFlops wrote: »

Hello All,
I too was ripped off by these muppets, well..actually a company called LVG Ltd who are based in Brighton. I took out my loan agreement in Jan 06 with the Instructor college (RED Driving School now) not knowing that the agreement about to be shown to me was infact 100% non-cancellable after the pen leaves the paper, and even if you tried to cancel with the secondary agreement through your training provider, it wouldnt matter. This buy now pay later scheme is of course a trap. You are told by a sales rep/trainer in my case that you have 7?? days to cancel or me 90 days to start the course or forfeit everything(yes..everything including the finance package). I have written letters to the training school / (parent company) LVG Ltd / CFS and have getting no-where. The problem ladies an gents is not with CFS/BPFS but with your training provider unfortunately, they have your money and will not part with it at any cost, they do not care because we all signed on the dotted line and should have read the agreement before signing.but who does?? we entrusted them to tell us everything we should no about the agreement and if you have had finance before your attitude is of course eveything seems fine...URRRRRGGGHHHH!!! Wrong!!! The !!!! behind the desk does not care as long as he/she makes their commission. They have never ever read that agreement and do not know the fine print. It is your word against there's and if you think that the agreement was mis-represented then it is extremely difficult to prove. I have been to Citizens advice,Trading standards,Solicitors and they all said the same thing "you signed on...yeah!yeah) and the papers the only good thing was that CFS/BPFS cancelled my interest as they neglected to contact me for over a year about my cancellation letter. It would not be right for me to go to the Instructor course and start the course as the lack of trust and professionlism shown, post cancellation by these fools was unbelievable they lied through their teeth, anyway the fact that I now know that I was totally stitched up, it just would'nt feel right and i would want to hit someone (im not a violent person) SO...what I have found out and now persueing is that any agreement before april 06 is likely to be un-enforceable and will cost £295 to the claims warehouse for them to chase it up.I have sent every single letter and response to these people in the hope that I can stop paying BPFS and try and get all my money back from BPFS then it will be up to them to get their money back from LVG Ltd, which is what should have happened 3 yrs ago.

Good luck to you all

I will post my outcome ASAP

I do. Is that unusual?

trikerrod

ARe you having trouble with Barclays Partner Finance, I have had a massive row with them because they keep calling adding charges etc if you have had an issue with them not sending your statements so they can charge you for not paying, or just being W

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then send me an e-mail with basic details and a contact, to get hold of you because im going to try and get the watchdog program to deal with this, I need proof that they are doing this to a lot of people, thanks guy's:T [EMAIL="rwburford@tiscali.co.uk"]rwburford@tiscali.co.uk[/EMAIL]

[Deleted User]

Can anyone shed some light on this company?

According to my credit record, I had a 'store/credit card' with Clydesdale Finance which is now part of Barclays Partner Finance. This was for £10 per month and only last eight month at which point it was settled - way back in 2005.

I'm trying to find out what this actually was, but they seem so unhelpful. They advised that they don't keep records beyond 2006 (surely not true) and can't find my account on their system.

LSelby

BPF don't seem to know their !!!! from their elbow.

I bought a bed from Dreams last year on the buy now pay later scheme. So saved every month so I could make the payment within the year (much rather pay £19 early settlement fee than then start paying monthly and pay twice the original amount!).

Anyway, I called them last week (nearly a month before the year is up) to pay off the bed for the full amount (£778). I looked at my account today, they had only taken £400 (and under Clydesdale Financial so I crapped myself thinking someone else had helped themselves to my account). I called them up immediately anyway so make sure they took the rest of it. I reckon the cheeky f**kers wanted to make sure I paid interest on the rest of it. Glad I check my account often otherwise they would have tried to screw me over for interest. Gonna check my account again in a few days to make sure the rest has come out. Told them to send me a letter to say it has been settled in full.

Good luck to the rest of you with your fight. Persevere.. it will be worth it in the end.

Dean87

hi i was wondering if anyone had got anywhere with CFS/BPFS?

i too have been ripped off by CFS when i agreed to a computeach course, i wrote to cancel within the 7 days period and also wrote to cancel to computeach, i heard nothing back from either so i tried again with still no response. I continued to get computeach letters and course info so i rang them to find out they had been paid by CFS and i was officially enroled. I to had the 12 month deferal so before my payments were due to begin i closed my current account.

I have now today taken advantage of a free credit report trial with equifax to discover that apprently my outstanding balance with CFS totals a massive £13,071.00 bearing in mind that the original course fees were just under £6000.

If you have delt with CFS i advise checking your equifax report to find out just how much you have been shafted.

If anyone has got anywhere with these people or can offer any advice on how to handle this then i would be very greatful to hear what you have to say.

KnickKnack

Sounds like some of you haven’t had the best time with Clydesdale/Barclays. I’ve come across them before and didnt have any problems. Did a training course with OLCI, and have now made almost all the repayments. Never had issues with the finance, although didn’t have the need to contact their customer services to be honest. Best of luck to everyone getting sorted.

Woot

On worksmart_dot_org shows the big losses made by them:

CLYDESDALE FINANCIAL SERVICES LIMITED

Company number: 02901725

Website:cfs-uk_dot_com


Accounts reference date: 31/12
Last registered accounts: 31/12/2008*
Accounts next due: 30/09/2010
Accounts overdue: no
Accounts category: FULL
Accounts document available: yes
Annual profit: £-32,068,000.00 Profit per employee: £-85,973.19

Googled Barclays Partner Finance news links and it says the Glasgow offices are being closed, also on the Mirror Investigations it says Barclays is pulling out of financing private training companies:

"Barclaycard announced proposals last year to relocate its Barclays Partner Finance operations from Glasgow to Cardiff.

Almost all the 350 Glasgow staff are expected to lose their jobs by the summer, following the announcement in December."

"Barclays are the main student funding partner and we have worked with them for years. Just before Christmas Barclays informed us they were pulling out of the student training sector."

"Barclays pulls the plug on training companies

Barclays - this week celebrating record £11.6billion profits - bankrolled many of the training companies featured on these pages.

By tightening its lending recently, Barclays has been blamed for Property Professionals, Advent, Access2Trade and PPI all going into administration.

But was it too lax in the first place? "With all our partners, we undertake checks to ensure it is appropriate for them to offer our products," said a spokeswoman. "We take any allegation of credit mis-selling very seriously."

"Time to rein in private training cowboys


Cries of "gizza' job" are back and the workproud are queueing up to re-train for a new career.

It's a gamble costing them time and often money.

And we've found a string of private training companies that have let down jobhunters at their lowest ebb.

Rachel Thomson, of the National Institute of Adult Continuing Education, told us this industry needs regulating.

"Private sector organisations may oversell the guaranteed benefits of training and people seeking secure employment in a recession could get taken for a ride." she warned."

Kilty_2

If BPF are pulling funding from training companies it may also explain some of the difficulties facing LVG/Red who are now in administration.

Those of you that are still battling with them might find it's just got even harder

Joseph_Pestell

Kilty wrote: »

If BPF are pulling funding from training companies it may also explain some of the difficulties facing LVG/Red who are now in administration.

Those of you that are still battling with them might find it's just got even harder

If RED in administration, and with little chance of getting sorted, why are they still advertising for more trainees?

leeroberts22

Hi there, i know your post about this was a while ago can you tell me your outcome? I am having similar problem,
nightmare with them, the inital amount of £3400 has went to over £7000 and i cancelled but they say they didnt receive, any input much appreciated