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So angry at Mint can they do this???
mon1o
Posts: 749 Forumite
I paid my mint balance off on 14th april which was at its limit of £400. I asked if any charges were to go on to the account interest to be added etc and i was told definitley not as i wasnt over my limit. I settled the balance and closed the account. On 16th april i sent my letter to mint requesting all my charges be sent and i got a list totalling £344 to march 2008. I have since sent the letter off requesting they repay me the full amount plus interest (my bargaining tool).
This morning i receive a statement adding a charge of £12 for being over my limit in february/march (which i paid immediatley) plus interest. The total amount they want me to pay is £16.82. I rang them this morning and asked them to waive the charge as i have settled my account and it is closed and was closed before the charge was applied. The bloke was adamant it was a valid charge and that i have to pay it. :mad:
Can i write to mint and ask that they add this charge to my list or do i just have to pay it despite checking when i closed the account that no charges were to be added? I am so angry and cant help but feel that it is out of spite of me reclaiming my charges that they are doing this. I know its only £16 but thats not the point. I was hoping that my dealings with Mint and me owing them money were long gone.
Monica xx
PS this is also posted on the bank charge reclaim board
This morning i receive a statement adding a charge of £12 for being over my limit in february/march (which i paid immediatley) plus interest. The total amount they want me to pay is £16.82. I rang them this morning and asked them to waive the charge as i have settled my account and it is closed and was closed before the charge was applied. The bloke was adamant it was a valid charge and that i have to pay it. :mad:
Can i write to mint and ask that they add this charge to my list or do i just have to pay it despite checking when i closed the account that no charges were to be added? I am so angry and cant help but feel that it is out of spite of me reclaiming my charges that they are doing this. I know its only £16 but thats not the point. I was hoping that my dealings with Mint and me owing them money were long gone.
Monica xx
PS this is also posted on the bank charge reclaim board
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