State pension claim in 2003 ignored.

steve_zen

Hi everyone!
I'm basically posting this on behalf of me ol' mumsie, who (bless her) is a bit of a technophobe, but nevertheless seeking some answers to this conundrum....
Okay, so she applied for State Pension in Sept 2003 when she turned 60. Being an expat since the 1960's wasn't even really sure if she'd meet the minimum National Insurance contributions. Right enough, she was awarded the gargantuan sum of 45p a week!
So, it was put on a backburner until July 2007. After many phone calls, jumping through hoops and chasing people up, was finally awarded a basic state pension of around about 55 pounds a week, give or take. This was boosted up further with Pension Credit to around about 95 pounds.
The question of backdating from Sept 2003 - July 2007 brought about further inquiry, and several people she spoke to said it wouldn't be a problem to backdate to 2003. Despite this, the decision was made that the furthest it could be backdated was in fact 12 months.
Considering she applied in 2003, does any kindly soul know if, under these circumstances, the claim could be backdated the full four years from 2003-2007 rather than the 12 months that was eventually given?
If she hadn't applied at all in 2003, then by July 2007 she would have been able to claim a deferred Lump Sum plus intrest from April 6th 2005 and Extra Pension from her date of retirement up until April 6th 2005. In effect 2 years 3 months Lump sum plus intrest and 1 year 9 months Extra Pension.
If anyone has any suggestions it'd really be appreciated.
Thanks for taking the time.

chesky369

I would recommend going around to your local citizens' advice bureau. They deal with matters like this all the time and certainly ensure that people register their claims a.s.a.p. even if they don't complete their applications until much later, in order to 'stake their claims' early. I'm sure they will be able to help your mum.

steve_zen

Great advise! thank you chesky, much obliged :T